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ICYMI: The Week that was in the Exchange Post

By Loyd Brumfield / October 9, 2020 /

This week in the Exchange Post, the Exchange paid tribute to its contact center associates, who have weathered numerous challenges during the COVID-19 pandemic, and associates at Camp Humphreys were honored for aiding quarantined Soldiers. In addition, a 16-year associate was named a 2020 All-Star Driver, the Exchange’s first Raising Cane’s opened at Fort Bliss…

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Subway Stop Rewards Fort Sill Soldier with $10,000 Exchange Shopping Spree

By Loyd Brumfield / October 8, 2020 /

Staff Sgt. Frank Sanchez was honored by Exchange and Subway officials the morning of Sept. 24. After that, he had the store all to himself as he collected on his winnings. He picked up a big-screen television, some furniture and kitchen items, and toys and games for his three children. He also reserved $3,000 for his wife.

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A new Raising Cane’s Chicken Fingers location opened at Fort Bliss on Oct. 6. The restaurant, located at Bldg. 1724, Marshall Road, is the first Raising Cane’s brought to an Army or Air Force installation by the Army & Air Force Exchange Service.

Exchange’s First Raising Cane’s Opens at Fort Bliss

By Robert Philpot / October 8, 2020 /

“We serve the best customers in the world, and we hope this new yet familiar brand makes Soldiers and their families feel more at home during their stay at Bliss.”

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125 Years of Family Serving Family – Omler Family

By Sgt. 1st Class Taresha Hill / October 7, 2020 /

Together, Mary and her sons Michael and Kyle have served the military and their families for 72 years combined.

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WADC Puts Technology to Use in Protecting Associates Against COVID-19, Other Threats

By Loyd Brumfield / October 7, 2020 /

The Exchange’s Waco Distribution Center has recently implemented technology to keep associates safe. One of those measures is a new thermal temperature imaging system that has been deployed in the fight against COVID-19. It is in use in Waco and currently being installed at the West Coast DC as part of a pilot program. The…

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Fort Bliss Exchange Reopens Doña Ana Range Complex Troop Store

By Robert Philpot / October 6, 2020 /

“We’re honored to bring troops preparing for mobilization at Fort Bliss a taste of home and look forward to supporting more training exercises in the future.”

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125 Years of Family Serving Family – Emmanuel Belt

By Chris Ward / October 6, 2020 /

One in a series honoring the Exchange’s 125 years of family serving family  As a member of the Arkansas National Guard and a senior at the University of Arkansas, Emmanuel Belt was not too certain what his life after graduation would look like. Just before he graduated, the Exchange made a recruiting visit to his…

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Waco Distribution Center Driver Earns National All-Star Status

By Loyd Brumfield / October 6, 2020 /

Bruce Cameron, a driver with the Exchange for 16 years, has been named a 2020 All-Star Driver by the National Private Truck Council. Cameron is the Exchange’s sixth driver in the past 11 years to earn All-Star status. “It’s nice to have that recognition. It shows that people care about truckers and what they do—especially…

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The Exchange contact center and escalations teams will celebrate Customer Service Week Oct. 7 with a virtual celebration featuring games, giveaways and more.

Exchange Thanks Contact Center Associates During Customer Service Week

By Robert Philpot / October 5, 2020 /

“We want the team to know how much we appreciate everything they do to take care of our customers.”

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Camp Humphreys Exchange Associates Recognized for Assisting Quarantined Soldiers, Families

By Chris Ward / October 5, 2020 /

Thirty-six Camp Humphreys associates recently received recognition from garrison command for assisting Soldiers and their families in quarantine after PCS’ing to Camp Humphreys. Camp Humphreys General Manager Ann Yi as well as associates from the food court, main store, Human Resources, Distribution Center, Loss Prevention, Logistics, IT, help desk, contracting and the executive office volunteered…

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