Due to their high demand in assisting with Operation Allies Welcome (OAW), mobile field exchanges, known as MFEs, have received a lot of attention recently. In mid-September, all but two of the Exchange’s 11 U.S.-based…
One of the most coveted trophies in college football will make the rounds at Exchanges in Texas and Oklahoma as part of the Exchange’s participation in the Lockheed Martin Commanders’ Classic presented by USAA
To celebrate Customer Service Week, which runs through Oct. 8, contact center team managers are celebrating with daily events designed to puts smiles on the faces of customer service associates.
October is Energy Action Month, which promotes energy efficiency and smart use of resources. But the Exchange’s energy-saving actions aren’t limited to one month a year.
The Pacific Region has selected the following associates for going above and beyond to take care of the “best customers in the world” in the “best region in the world”. The one thing that is…
The hard work and dedication to our service men and women provided by Monerul Mallick, Justin Ferriel and Gisela Schroll-Atterberry are outstanding. Their efforts to continuously find new ways to provide that extra customer care…
Eastern Region proudly recognizes Chericel Gante, John Wharton and Felicia Flores for their contributions and support to the Exchange mission. Their focus on customer service is a priority, and it shows in the results! Thanks…
Maria Souders, Marla Hinson and Virginia Kilafwasru are truly outstanding associates who are passionate about enhancing the customer experience. They represent the superior teammates we have across the entire Central Region. They show great enthusiasm…
Western Region recognizes Donna Saiz, Davina Thomas and Laura Holste for their outstanding hard work and unwavering dedication to our customers.
As the region’s senior enlisted advisor, Gardner is the hub for communication between Exchange leadership, associates, service members and their families.
