Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food

Service eLITe Champion Award

Services Operations covers a variety of personal services, retail commodities, vending, health, wellness and telecom outlets that are crucial to the Exchange’s ability to deliver Quality of Life support. The Service eLITe Champion Award recognizes one Exchange in each size category for its stellar financial, community and customer service performance from fiscal 2024.

Small: Kuwait/Jordan Exchange (Europe/Southwest Asia Region)

Medium: Wiesbaden Exchange (Europe/Southwest Asia Region)

Large: Italy Consolidated Exchange (Europe/Southwest Asia Region)

Mega: JBSA Lackland/Randolph Exchange (Central Region)

“Our Services operations Stay LIT, extending the mission of serving those who serve and enhancing Quality of Life in our military communities. Our concession malls are designed to complement our retail and food offerings; together, we create an exceptional customer experience,” said Vice President of Services Operations Denise Hunter. “The Service eLITe Award winners represent the pinnacle of our efforts to serve the best customers in the world. We are grateful to have these teammates on our front lines.”

Ultimate Restaurant Operation Champion (UROC) Award

The Ultimate Restaurant Operations Champion (UROC) Award honors outstanding food operators who go above and beyond to deliver exceptional customer experiences every day. Guided by the inspiring theme, “We Love to Serve Greatness,” food service teammates are encouraged to strive for excellence in everything they do, from food preparation to customer service with the goal of always serving greatness. Each year, one Exchange from each size category is recognized as the best of the best in global Exchange food operations. These top performers consistently uphold brand standards, exceed financial goals,and fulfill all training requirements.

Small: Kunsan AB Exchange (Pacific Region)

Medium: Yokota/Camp Fuji Exchange (Pacific Region)

Large: Italy Consolidated Exchange (Europe/Southwest Asia Region)

Mega: JBSA-Lackland/Randolph Exchange (Central Region)

“Preparing meals and serving them to Warfighters is an integral contribution to military Quality of Life,” said Vice President, Food & Theater Danita Jones. “The winners of this important award have provided stellar dining experiences for those who serve worldwide.”