OPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Karah Zinski, Gail Martin and Santos Valdez.
Karah Zinski
Concept Manager, Popeyes
Fort Campbell Exchange
The Fort Campbell Exchange recognizes Karah for her extreme dedication and commitment to the Exchange and to her professional growth. Karah recently completed the Bridge 25-01 Program, a commendable feat of its own, while taking on a temporary promotion to Starbucks manager. During this time, she was also promoted to the role of Popeyes concept manager, a role she has excelled in during her short time. Karah has been an amazing team member, working in Subway, Burger King, Panera, Starbucks and now Popeyes. We are proud of her great achievement and look forward to her continued growth with the Exchange!
Gail Martin
Food Service Worker, Popeyes
Tinker AFB
Gail goes above and beyond to ensure customer satisfaction by personalizing each customer’s experience. Her hard work and dedication to Popeyes exceeds all expectations. We can always depend on her to make each customer feel recognized and appreciated. Her outstanding performance, dedication and exceptional customer service have impacted Popeyes greatly. Customers enjoy coming to see Gail and experiencing her great customer service and friendly demeanor. Popeyes received Best in Class for GP with a 72% YTD. She contributed 12% of DOR sales. Gail demonstrates every day what it means to serve the best customers in the world. Job well done, Gail.
Santos Valdez
Big Red, Services Operation
JBSA-Fort Sam Houston
Santos consistently demonstrates exceptional excellence in customer service and in every task. He responds promptly and reliably to all messages and calls, ensuring no communication is ever missed. He handles all work orders efficiently and without hesitation, always delivering timely and high-quality service. In addition, Santos installs equipment quickly and accurately as requested, playing a key role in ensuring smooth operations. His efforts during the transition with the Fort Sam Houston team were particularly commendable, contributing to a seamless and successful process. Moreover, his unwavering participation in events—regardless of location—exemplifies his strong commitment and dedication to the team. Santos’s performance continues to set a high standard for excellence.
