OPERATION: Call Out—Europe/SWA Region

Operation: Call Out logo and art (associates at work).

Silvana Querinuzzi, Anne Marie T. Johnson and Manish Nai provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe/Southwest Asia team!

Photo of Silvana Querinuzzi, wearing Exchange shirt and badge, standing in front of HR posters.

Silvana Querinuzzi
Sales Clerk, Aviano Main Store
Aviano Exchange

Silvana Querinuzzi’s unwavering commitment is unparalleled, demonstrating a resilience in the face of challenges. What sets her apart is her diligent work ethic, optimistic outlook and willingness to assist others. These qualities have not gone unnoticed, playing a significant role in strengthening the hardlines team. The years of dedicated service, steadfast commitment and positive influence that she brings to the workplace have left a lasting impression, and we are ensuring she is aware of how deeply valued she is. We are appreciative of all she has accomplished and continues to contribute.

Photo of Anne Marie Johnson, standing in front of American flag and wearing red shirt with Exchange School Meal Program patch.

Anne Marie T. Johnson
Wiesbaden School Meal Program Coordinator
Wiesbaden Exchange

Anne Marie Johnson, Wiesbaden’s School Meal Program coordinator, exemplifies dedication and care in her role supporting the health and well-being of DoDEA students. She routinely works late to ensure every child receives a safe, nutritious meal, going the extra mile to support families and uphold high standards. When the school’s ventilation system failed unexpectedly, she responded with creative solutions to maintain meal quality and safety without disruption. Her leadership and compassion bring great credit to herself and the Exchange, giving parents peace of mind and making a lasting impact on our community.

Photo of Mr. Manish, wearing Exchange badge and standing in front of large historic black and white photos. Manish Nai
Barber
Camp Arifjan Exchange

Mr. Manish’s meticulous attention to detail, professionalism and genuine care for each customer have made him a standout member of the barber team. He consistently goes above and beyond—not only delivering outstanding haircuts but also taking the time to listen and connect with every customer who sits in his chair. One recent customer shared the following comment: “Mr. Manish is an excellent barber who can perfect any hairstyle. He’s very professional and always makes my hair look amazing. I even recommended him to the Soldiers in my unit because of his skill and attention to detail. I really love my haircut—few barbers can do the job as well as he does! I just wanted to appreciate the hard work, sometimes it can go unnoticed with a base full of thousands of people.”

 

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