These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve. Thank you, Mario Reyes, Leon Lewis and James Pearson.
Mario Reyes
Customer Experience Associate
Randolph AFB
Mario is an outstanding team member of the Randolph AFB BXtra Home & Garden team. He has been instrumental in the success of The Home Depot Appliance program, making it the No. 1 Central Region and No. 2 worldwide program with YTD sales of $353,591 and counting! Mario always goes the extra mile to ensure customers understand the program, purchase what they want when they need it, and he makes sure all his customers leave with an excellent customer experience. Mario is very deserving of this recognition.
Leon Lewis
Roving Store Worker
Little Rock AFB
Leon exemplifies what it means to be a reliable and proactive team member. He consistently takes the initiative, demonstrates strong attention to detail and approaches every task with a positive and supportive attitude. He remains highly attuned to the needs of the business and adapts quickly to shifting priorities. Leon’s communication skills are outstanding, and he consistently provides exceptional customer service. His eagerness to learn and willingness to step in wherever needed make him an indispensable part of the team.
James Pearson
Customer Experience Associate, Tennessee Express
Fort Campbell
James Pearson is the Express store’s go-to expert for MILITARY STAR applications and an outstanding example of dedication, professionalism and customer engagement. A retired Army recruitment specialist and a valued associate for two years, James brings his unmatched confidence, credibility and recruiting experience directly to the sales floor. He fearlessly and proudly educates customers on the benefits of the MILITARY STAR program, connecting with them in a way that is both genuine and impactful. Over the past two months alone, James has gone above and beyond by organizing and leading three successful tabling events at the Express. Through his tireless efforts, he generated 24 newly approved MILITARY STAR applications, resulting in $2,400 in increased revenue for the facility. James attributes his success to a simple but powerful approach: being open, starting conversations and clearly explaining how the MILITARY STAR card is an excellent tool for young Soldiers to build and strengthen their credit.
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