Dilek Lunkaya, Torsten Hahn and Irina Ruge provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Dilek Lunkaya
Supervisor, Incirlik Main Store
Turkey Consolidated Exchange
Dilek continues to go above and beyond to meet our customers’ needs by helping customers get what they need, whether it is a large TV or an item for their military uniform. She strives to ensure the other supervisors and associates have the knowledge of what is needed to ensure the store operates efficiently and professionally. She is an inspiration to the Incirlik store and embodies the core value of family serving family.
Torsten Hahn
Concept Manager, KMC Charleys
Ramstein Exchange
Torsten Hahn has exceeded all sales, gross profit and productivity goals. He hosted the most successful and profitable “Breakfast with Santa” event to date. He Manages a great team and makes several positive contributions to the food court. He takes on any project you throw his way and has a wonderful “can do” attitude.
Irina Ruge
Concessionaire, Clay Kaserne Alterations
Wiesbaden Exchange
Irina consistently demonstrates outstanding care, skill and attention to detail in every interaction. She takes the time to understand each customer’s needs, offers expert guidance and delivers results that build confidence and trust. Her friendly approach, craftsmanship and reliability make her a standout member of our team and a valued part of our community. Her commitment to quality service directly supports our strong business performance. For December 2025, Alterations closed at 27% or $4,000 above plan, and YTD they are 165% or $25,000 above plan. Irina’s dedication contributes to the customer loyalty and satisfaction that help drive these results.
Leave a Reply