Joyce Davis, Kenneth Holden and Neil Porras represent the Best of the Best from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!
Joyce Davis
Customer Experience Supervisor, Andersen Main Store
Andersen AFB (Guam) Exchange
Customer Experience Supervisor Joyce has helped drive strong year-over-year growth across her departments, including increases in sodas (+16.81%) and health & beauty care (+4.04%). She consistently maintains high operational standards through effective stocking and assisting in POG execution. Joyce continuously adjusts her schedule to support the needs of the operation and assists all departments, including Customer Service. Her positive attitude, professionalism and commitment to support others truly set her apart. Joyce’s dedication and flexibility have made a meaningful impact on results and team morale.
Kenneth Holden
Food Outlet (Concept) Manager, Yokota Pizza Hut
Yokota Exchange
Kenneth Holden serves as the Yokota food court Pizza Hut manager, but his impact reaches far beyond his own operation. Whether assisting with daily execution or contributing to major events, Kenneth is always present, dependable and committed to excellence. Despite ongoing brand challenges with sales growth, Kenneth’s leadership has driven Yokota Pizza Hut to perform 3% above AFP. Through disciplined expense control, smart PC management, and strong GP protection, he has achieved an exceptional DOP—208% above AFP and 88% above last year. Kenneth truly exemplifies “Family Serving Family” with his dedication, teamwork and operational expertise making him an indispensable member of the Yokota team.
Neil Porras
Concession Owner, Suite Dreamz Tattoo Studio
Hawaii Exchange
Mr. Neil Porras, owner of Suite Dreamz Tattoo, has demonstrated exceptional dedication and commitment since opening his tattoo studio at Hickam AFB in March 2025. From the outset of our partnership, Neil has consistently gone above and beyond to support his clients and uphold the highest standards of professionalism, craftsmanship and customer care. Most recently, Neil exemplified extraordinary commitment and compassion during an incident involving a service member visiting Hawaii. The service member entrusted Neil with a tattoo, and Neil was determined to ensure the client received a completed piece of the highest quality. During the tattooing process, Neil unexpectedly became ill and required transportation by ambulance for medical attention. Despite experiencing a personal health emergency, Neil remained deeply concerned about his client’s experience and refused to allow the service member to depart with an unfinished tattoo. True to his word, Neil returned the following day to complete the work, ensuring the client left fully satisfied. Neil’s actions are a powerful reflection of his professionalism, integrity and genuine care for his clients and the community he serves. We are proud to have him as a partner and sincerely recognize his outstanding dedication and contributions.
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