The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
May 2026
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#FlashbackFriday: Thanks for the Memory of Bob Hope at the Exchange
Exchanges supported troops and sometimes hosted the comedian/actor/singer and military supporter during his lengthy career.
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OPERATION: Call Out—Pacific Region
Mitsuko Matsumura, Yuki Ikeda and Dr. Woo-sung Yun represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We…
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OPERATION: Call Out—Europe/SWA Region
Rexhep Vlad, Martina Dirschel-Ringler and John Rohit provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and…
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OPERATION: Call Out—Eastern Region
Eastern Region would like to recognize Deborah Southall, Javier Martinez and Merrill R. Ross for their drive, commitment and passion for flawlessly executing the Exchange mission on a daily basis! Thanks for all you do!
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OPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home…
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OPERATION: Call Out—Western Region
Western Region recognizes Rita McMahon, Sonja Shaffer and Luis Espino for their outstanding hard work and unwavering dedication to our customers.
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14 Children of Exchange Associates Earn $43,000 in AREA scholarships
Established in 1985, the program has provided significant financial assistance, exceeding $1,070,000, to more than 440 graduating seniors.
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A Sense of Mission and a Sense of Humor Drive Manager in Remote Kwajalein
When Wesley Pellinen stepped onto Kwajalein for the first time, he was greeted by the sound of waves rolling across the reef at sunrise—a moment he describes as both grounding and unforgettable. It was a…
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‘AI is a productivity enhancer, not a people replacer.’
During May’s LINK presentation, EVP/CHRO Dr. Patrick Oldenburgh Jr. said associates deserve clarity and not hype surrounding the future of AI at the Exchange.
