The Army & Air Force Exchange Service put its best of the best Express stores in the spotlight May 11, presenting the inaugural COO Xpress Awards during the annual Express seminar in Orlando.
The award highlights outstanding performance across convenience store operations.
“It is important that Express managers receive the same level of recognition as other facility leaders,” said Executive Vice President and Chief Operating Officer Marla Randolph. “Our convenience stores are fundamental to our mission, consistently driving growth and contributing significantly to enterprise financial performance. This award acknowledges their impact, dedication and commitment to excellence.”
The 2025 winners are:
- Central Region: Fort Polk South Main Express
- Eastern Region: Joint Base Langley-Eustis Langley Express Class Six
- Europe/Southwest Asia Region: Grafenwoehr Express
- Pacific Region: Joint Base Pearl Harbor-Hickam Pohakuloa Class Six
- Western Region: Joint Base Elmendorf-Richardson Elmendorf Main Express Class Six
Winners were selected based on key performance metrics, including:
- Sales and earnings without gas before depreciation.
- Snack Avenue gross margin.
- Productivity.
- MILITARY STAR applications and penetration growth.
“This award reflects my sincere appreciation for our teammates and reinforces the value they bring to the organization every day,” Randolph said. “These teams are not only delivering results—they are shaping the future of the Express business.”
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