Army & Air Force Exchange graphic featuring the Director/CEO beside the headline, “Words From the Director / CEO: Protecting Military Benefits.”

Team,

Last week, I had the opportunity to connect face to face with members of the Exchange Advisory Council, a group of key stakeholders representing national Veteran and Military Support Organizations dedicated to serving every member of America’s military community.

Our discussion reaffirmed a shared commitment: protecting and preserving the military community’s hard-earned Quality-of-Life benefits.

Since 1997, the group, then known as the Exchange Retiree Advisory Council, has worked alongside Exchange leaders to champion the benefits and value organizations like the Exchange provide to all who serve and have served.

Collectively, the 11 organizations who serve on the Exchange Advisory Council provide critical insights regarding major military, retiree, Reserve and Guard component, enlisted, officer and family constituencies—ranging from associations with hundreds of thousands of members to advocacy and service networks reaching millions of service members and families. Members include:

  • Air Force Retiree Council
  • Air Force Sergeants Association
  • Army Retirement Services
  • Army Chief of Staff’s Retired Soldier Council
  • Association of the United States Army
  • Military Officers Association of America
  • National Military Family Association
  • Non-Commissioned Officers Association
  • Reserve Organization of America
  • The Retired Enlisted Association
Seven Exchange leaders and colleagues pose for a group photo indoors, with the Director/CEO standing near the center.
Director/CEO Brad Bingham met with key stakeholders to reinforce the Exchange’s commitment to protecting hard-earned benefits for those who serve and have served. From Veteran and military spouse hiring to tax-free shopping and military-exclusive value, the Exchange remains focused on supporting the military community. From left: Steve Minyard, Reserve Organization of America; Maria Bentinck, director, Army Retirement Services; Tony Grinston, Army Chief of Staff’s Retired Soldier Council; Brad Bingham, Exchange director/CEO; Patricia Barron, National Military Family Association; Jennifer Goodale, Military Officers Association of America; Steven Canonico, Association of the United States Army. 

The Exchange is more than a retailer—we are woven into the fabric of military life. We’ve generated $2.4 billion in dividends to Quality-of-Life programs in the last 10 years; hired thousands of Veterans, military spouses and dependents; and go where the troops go—something other retailers can’t or won’t do.

Advisory Council members understand the Exchange’s vital role, and they share that message with the organizations and communities they represent. Their advocacy ensures more members of the military community understand the value of their lifelong Exchange benefit.

Meeting with council members in person was incredibly valuable. By listening, collaborating and advocating, we can continue strengthening the benefits and services that improve the Quality of Life for those who serve and have served.

Serving those who serve is the ultimate responsibility and honor. Together, we will continue protecting the benefits our military community has earned—and deserves.

  1. Bill Gardner Avatar

    To help support this program I ask that retired Exchange employees be provided with nation wide CAC cards. Currently retired Exchange personnel must stop at installation visitor gates for either day pass or apply for an annnual CAC card good only at that installation. I’m all for annual verification, however when approved at one installation I should be able to access any installation to shop at the Exchange to support the mission of protecting military retiree benefits.
    V/R, Exchange retiree 2017

  2. gary s rose Avatar

    Brad, is there NOTHING the Exchange leadership can do for the retirees to gain access to installations (like previously when we had a CAC). You were always a doer and this is a very important item to retirees

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