Chris Ward

Associates Worldwide Can Contribute to Combined Federal Campaign

By Chris Ward / December 7, 2021 /

By contributing, associates will join federal civilian and military donors all over the world in supporting eligible nonprofit organizations that provide health and human service benefits.

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Exchange Rolling Out Special ‘Chief Chat’ Episode in Honor of Veterans Day

By Chris Ward / November 5, 2021 /

In honor of Veterans Day, “Chief Chat” will air an episode featuring a former Dallas Cowboy who is also an Air Force Veteran.

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Exchange Welcomes First Panera Bread with Ribbon-Cutting at Fort Campbell

By Chris Ward / October 27, 2021 /

Soldiers, family members and retirees lined up to be among the first to dine at the new restaurant.

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DoD, Coast Guard Civilians, Retirees Can Now Shop Exchange Online

By Chris Ward / October 27, 2021 /

More than 500,000 Department of Defense and Coast Guard civilians and retirees now have access to the largest Exchange in the world, tax free, at ShopMyExchange.com.

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Associates Can Now Upload Vaccination Verification

By Chris Ward / October 14, 2021 /

With all federal employees required to be fully vaccinated against COVID-19 by Nov. 22, the Exchange has implemented a way for associates to attest to their vaccination status.

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Exchanges Will Welcome Commander-in-Chief’s Trophy

By Chris Ward / October 6, 2021 /

One of the most coveted trophies in college football will make the rounds at Exchanges in Texas and Oklahoma as part of the Exchange’s participation in the Lockheed Martin Commanders’ Classic presented by USAA

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Exchange Launches 12 Weeks of Black Friday Deals for Holiday Shopping

By Chris Ward / September 7, 2021 /

Through Nov. 24, the Exchange will have Black Friday pricing in-store and at ShopMyExchange.com on electronics, clothing, jewelry, sporting goods and more. New deals and specials will be revealed each Friday.

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Exchange Improves Quality of Life with DoorDash Launch

By Chris Ward / July 14, 2021 /

The Exchange is bringing tastes of home to service members and their families as DoorDash delivery service rolls out to several Army and Air Force installations.

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New Dashboard, Training Give Associates Tools for Improved Customer Service

By Chris Ward / June 22, 2021 /

With shoppers flocking back to Exchange stores worldwide, the organization is intensifying efforts to ensure the military community receives the best customer service. A new customer relations dashboard, which launched this year, shows the impact negative comments have on sales at each Exchange location. Store managers can view a breakdown of customer comments by region,…

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125 Years of Family Serving Family – Emma-Jayne Cariglio, Whiteman AFB Express Manager

By Chris Ward / April 21, 2021 /

When Emma-Jayne Cariglio began working at the Whiteman AFB Shoppette, she wasn’t expecting it to turn into a career. Twenty years later, she is still with the Exchange as Shoppette manager at Whiteman.

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