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Important Hourly Pay Structure Changes
The face of retail is rapidly evolving due to changes in consumer shopping behavior. Providing an exceptional customer experience is essential to retain our current customers and to attract new shoppers. These changes require the Exchange…
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Understanding Exchange Strategic Priorities: Increase Sales And Profitability Per Square Foot In Concessions with PAM
How do service business managers and general managers determine which concessions will reside in Exchange malls and how much space they occupy?
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Exchange Celebrates Customer Contact Center , VetVerify Contact Center Associates
Customer Service Week (Oct. 2-6) is recognized as a week to honor those associates behind the scenes who answer calls 24/7, ensuring Exchange customers receive the best possible experiences. It’s a familiar sight this time…
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Loss Prevention: CAUGHT Doing the Right Thing
By working in safe, conscientious ways, Exchange associates around the world are saving the organization money and helping boost earnings for Quality-of-Life programs. Click on the pictures to see what these associates did in this…
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Life Insurance: Cheaper Than You Think
Protect your family with the Exchange’s life insurance. Read on to find out how.
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Open Enrollment for Benefits is Almost Here!
For all regular full- and part time associates and other eligible employees, the 2018 Open Enrollment Period to sign up for Exchange benefits is almost here. During the November open enrollment, you should evaluate your…
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Want Lower Doctor Bills? Stay in network
Here’s a big way you can keep your medical bills from breaking the bank.
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October’s Customer Shoutouts: These Associates Rock!
Eileen Copeland Europe Region/Hainerberg, Germany Eileen Copeland at Hainerberg Optometry was exceptionally helpful. With the limited hours offered for doctor’s exams, my family needed to complete eye exams on the Germany economy. I had some…
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Climate Assessment Surveys Give New Insights on Morale
A new survey developed by the Exchange’s Inspector General’s office seeks to get a picture of associate morale and effectiveness.
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Exchange Ready to Serve As Hurricane Irma Roars Ashore
The Exchange lost no time in preparation for Hurricane Irma. Even during continual support after Hurricane Harvey that roared through the Eastern Texas Coast, the Exchange was ready and well prepared for the next round…