Robert Philpot

PDF Version of the Exchange Post: April 2017

By Robert Philpot / March 2, 2017 /

Click here to view the latest Exchange Post in PDF format

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Veterans Online Shopping Benefit FAQ

By Robert Philpot / March 1, 2017 /

These questions and answers provide you with important information to help you become
ambassadors for the Veterans online shopping benefit.

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Exchange Working Groups, Working for Veteran Online Shopping Benefit Success

By Robert Philpot / March 1, 2017 /

Adding 15.5 million shoppers to the Exchange customer base this coming November will be no small task. We need to ensure online and logistics are ready for the undertaking, plus we need the appropriate message to welcome and educate returning customers, some of whom have not shopped with the Exchange for years.

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Services, Food and Fuel Directorate — a Recipe for Success

By Robert Philpot / March 1, 2017 /

Financial plans for growing Services, Food and Fuel businesses exceed plans by $34 million in 2016.

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Fresh food, made on site, by friendly associates will be welcomed by hungry troops.

Fort Riley Launches New Express Concept

By Robert Philpot / March 1, 2017 /

Fort Riley’s Big Red One Express is the pilot location for the reimagined Exchange convenience stores as of Feb. 12. The innovative format infuses new items, specialty beverages and hot-to-go foods into the assortment. A new queuing (line) system at the registers gives customers multiple chances to pick up items on their way out.

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Courtney Aaron, Senior Store Associate JB Myer HH Military Clothing

Calling All Military Brats: What’s Your Story?

By Robert Philpot / March 1, 2017 /

April is the Month of the Military Child. If you are a military brat, share your story, photos and memories to be featured in the Exchange Post and other communications channels.

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MCCONNELL AFB, Kan. - Senior Enlisted Advisor Chief Master Sgt. Luis Reyes presents his coin to Exchange cashier Nghi Le, who worked for the Army & Air Force Exchange Service in Vietnam during the war.

Vietnamese Refugee Gets Dream Job: Serving U.S. Troops

By Robert Philpot / March 1, 2017 /

The only thing Nghi Le wanted to do when he escaped from a Vietnam prison was to serve U.S. troops. Read about how he got his wish.

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Get to know the mission and unique customers at Beale AFB

By Robert Philpot / March 1, 2017 /

Beale AFB “Home to the Air Force’s 9th Reconnaissance Wing”

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Trini Saucedo, senior vice president of the Services, Food & Fuel Directorate, accepted the award on behalf of the Exchange.

Exchange Honored at the 19th Annual LATINA Style Awards

By Robert Philpot / March 1, 2017 /

The Exchange has been recognized by LATINA Style magazine as one of the country’s 50 best companies for Latinas to work.

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Loss Prevention’s CAUGHT Doing the Right Thing

By Robert Philpot / March 1, 2017 /

These associates are truly carrying out the Exchange core value, “The courage to use good judgment,” by ensuring they perform their jobs safely. They’re saving the Exchange hundreds of thousands of dollars in lost work time, workman’s comp expenses and other costs associated with injuries.

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