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Exchange Celebrates Customer Contact Center , VetVerify Contact Center Associates
Customer Service Week (Oct. 2-6) is recognized as a week to honor those associates behind the scenes who answer calls 24/7, ensuring Exchange customers receive the best possible experiences. It’s a familiar sight this time…
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Loss Prevention: CAUGHT Doing the Right Thing
By working in safe, conscientious ways, Exchange associates around the world are saving the organization money and helping boost earnings for Quality-of-Life programs. Click on the pictures to see what these associates did in this…
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Life Insurance: Cheaper Than You Think
Protect your family with the Exchange’s life insurance. Read on to find out how.
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Open Enrollment for Benefits is Almost Here!
For all regular full- and part time associates and other eligible employees, the 2018 Open Enrollment Period to sign up for Exchange benefits is almost here. During the November open enrollment, you should evaluate your…
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Want Lower Doctor Bills? Stay in network
Here’s a big way you can keep your medical bills from breaking the bank.
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October’s Customer Shoutouts: These Associates Rock!
Eileen Copeland Europe Region/Hainerberg, Germany Eileen Copeland at Hainerberg Optometry was exceptionally helpful. With the limited hours offered for doctor’s exams, my family needed to complete eye exams on the Germany economy. I had some…
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Climate Assessment Surveys Give New Insights on Morale
A new survey developed by the Exchange’s Inspector General’s office seeks to get a picture of associate morale and effectiveness.
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Exchange Ready to Serve As Hurricane Irma Roars Ashore
The Exchange lost no time in preparation for Hurricane Irma. Even during continual support after Hurricane Harvey that roared through the Eastern Texas Coast, the Exchange was ready and well prepared for the next round…
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Exchange Supports Troops and Military Community Before, During and After Hurricane Harvey
As Hurricane Harvey lashed the Texas coast on August 25, dropping historic amounts of rain, the Exchange was on call, ready to support troops and the military community.
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Veterans Online Shopping Benefit Hits the Road
The first of the new Veterans online shopping benefit truck designs was recently unveiled at the Waco Distribution Center.