-
COO Dave Nelson Visits Pacific Region
EVP/COO Dave Nelson made his first official visit to the Pacific Region. Awed with the dedication of associates in mainland Japan, Okinawa and Korea, Nelson said he was proud the hard-working Pacific team was part of…
-
Understanding Exchange Strategic Priorities: Increase MILITARY STAR Portfolio
The Exchange Credit Program (ECP) has ramped up initiatives for 2017 to meet the strategic priority, “increase MILITARY STAR portfolio.” First, the ECP is working across directorates to prepare for the new Veterans online…
-
SVP Exchange Credit Program Jami Richardson’s Top Priorities for 2017
What does the Exchange Credit Program do for the organization? The Exchange Credit Program operates the MILITARY STAR® credit card program for the Army, Air Force, Navy, Marine Corps and Coast Guard exchanges. Our core…
-
Celebrity Endorsements Bring Excitement to Veterans Online Shopping Benefit
Celebrities visiting Exchange facilities is nothing new, but a recent visit to HQ by retired Navy SEAL Marcus Luttrell and actor Mark Wahlberg stirred up quite a crowd. Wahlberg and Luttrell came to the Exchange…
-
Check Out Aetna’s New Website
While you’re learning your way around, under the “Stay Healthy” section, you can take your health assessment in one simple sitting. Also under “Stay Healthy,” find information about how you and your family can earn…
-
Students Win $29,000 in Scholarships from AREA
Congratulations to these exemplary students for winning $29,000 in college scholarships from the AAFES Retired Employees Association. Since the scholarship program started in 1985, AREA has awarded nearly $716,000 to 337 Exchange dependents who were…
-
The High Cost of Internal Theft
Last year, 1,082 associates stole $832,000 worth of merchandise from Exchange stores. Now, the associates, if convicted, face time in federal prison because the Exchange is part of the U.S. government. Loss Prevention Directorate leaders…
-
Changes Coming to 401(k) Plan
In September and October, funds offered by the Exchange 401(k) Retirement Savings Plan will change. Around Sept. 8, Fidelity will transfer balances in the “Freedom K” Funds to new “Freedom Class K” Funds. The Class…
-
August Customer Shoutouts: These Associates Rock!
These associates set the standard for exemplary customer service. Read their customer comments and seek to emulate them with your shoppers.
-
LOSS PREVENTION: Caught . . . Doing the Right Thing
Around the world, associates take extra precautions to protect the Exchange’s greatest assets: themselves. From restaurants to the main stores, associates practice good safety measures. Click on the pictures to find out what these associates…