-
Going on Vacation? Don’t Let Your Lab Tests Slide by the Wayside
Summer means vacation time and travel. If your doctor has ordered lab tests, it’s important to stay on track. This is true whether you’re at home or traveling. Aetna’s preferred national lab, Quest Diagnostics, makes…
-
Loss Prevention’s CAUGHT Doing the Right Thing
These associates are using one of the Exchange’s core values, “The ability to use good judgment,” by taking loss prevention and safety strategies seriously, thus saving the organization thousands of dollars. Click on each picture…
-
Retirees: Try These Mypenpay Resources
When logging on to aafesretirement.mypenpay.com for the first time: Select your Social Security number (SSN) as login preference. Enter your SSN with no dashes. Enter the password provided. Select “Login.” Answer three security questions. Enter…
-
June’s Customer Shoutouts: These Associates Rock!
Andrew Turner Europe Region/Grafenwoehr, Germany I wanted to take a minute to comment on an outstanding customer service experience I had with Andrew in the shoe department. He was very knowledgeable and despite having a…
-
Get to Know the Mission and Unique Customers at Fort Drum
Named in honor of Lt. Gen. Hugh A. Drum, who served in both world wars and was president of the company that managed the Empire State Building. Maj. Gen. Frederick Grant (son of Ulysses Grant)…
-
Read This Month’s Edition in PDF Format
Read, download or print the May Exchange Post in PDF format May 2017
-
VetVerify.org – Recognizing the Honorable Service of Our Nation’s Veterans
Starting May 9, honorably discharged Veterans can ensure their eligibility to shop military exchanges online. Using data received from the Defense Manpower Data Center, Veterans can verify eligibility now and begin shopping on Veterans Day…
-
VetVerify.org Contact Center Opens
On April 25, VetVerify.org soft-launched to begin authenticating the potentially 13 million Veterans who will be able to use their earned lifelong online military exchange benefit beginning Veteran’s Day 2017.
-
Tell Your Veteran Friends and Family Members About Veterans Online Shopping Benefit
Starting this Veterans Day, Nov. 11, the Exchange will welcome back to the military family potentially 13 million eligible Veterans, allowing them to shop at shopmyexchange.com regardless of how many years they served in the…
-
Services, Food & Fuel: Innovations Improve Customer Experience
Services, Food and Fuel (SDF) Program Manager Troy Seymour answers questions about the Exchange fuel program and initiatives implemented in 2016, plus what’s in store for 2017.