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Government Directive – Managing Electronic Mail Records (Email)
New federal regulations guide how all federal employees (including Exchange associates) retain their email. Exchange senior executives and/or policymakers’ emails will be retained indefinitely. The majority of Exchange associates will fall under a seven-year…
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Family Serving Family: Realizing How Much the Exchange is Part of the Military Family
Mia Zierlein’s family has served the best customers in the world for more than 55 years. Find out how they exemplify “Family Serving Family.”
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Family Serving Family: Serving Customers Quickly, Courteously
Charles Brissett at JB Charleston takes “Family Serving Family” and “Serving Those Who Serve” seriously. Find out how he uses those two phrases to treat each of his customers.
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MILITARY STAR — the Best Deal for Customers
Learn the 6 big things to tell customers about the MILITARY STAR card.
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Exchanges Go Above and Beyond During Hurricane Matthew
As Exchange associates have done for years during natural disasters, these associates stepped up to the plate when Hurricane Matthew ripped through their areas. Find out what they did for our valued customers.
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Exchange Post Goes Digital in January 2017
It is an end of an era, and the beginning of a new one. In 2015 we celebrated 60 years of the Exchange Post in print. In 2017, we will usher in the end of…
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Food Truck Phenomenon at the Exchange
Exchanges have seen up to a 39 percent increase in sales and net earnings for mobile food trucks.
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December Customer Shoutouts: These Associates Rock!
William Morgan Overseas Region/Mainz-Kastel Car Care Center, Germany I wanted to personally commend William Morgan for the above-and-beyond service I received at the car care center. Although Mr. Morgan was on his break, he observed…
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Still Have Money in Your FSA? Better Read This
Up to $500 in the Healthcare Flexible Spending Account can be rolled over for use in 2017. But you’ll lose money left in your Dependent (Day Care) FSA if you don’t spend it by Dec. 31. Expense…
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Taking Maintenance Medicines? Then Check This Out
Maintenance medicines are those used regularly to treat or manage conditions, such as asthma, diabetes, high blood pressure or high cholesterol. With the Maintenance Choice Program, you can get a 90-day supply of maintenance medicines…