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Customer Experience is Key for SVP Karen Cardin
The eCommerce/customer experience team consists of the e-commerce store functions and the omni-channel marketing functions for the Exchange. It is paramount for customers to have the same seamless and frictionless experience no matter how they…
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Exchange Ranked One of Best for Vets
For the fourth straight year, Military Times has named the Exchange as one of the best places for Veterans to work. Check out the Best for Vets: Employers 2017 rankings. The rankings recognize organizations like…
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VetVerify.org Goes Viral on June 5
“Like” then “share” to maximize the exposure of these informational posts in social media channels.
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Express Team Makes Dream Come True for Young Customer
Kent, a young special needs customer, spent months eyeing the cake book at Germany’s Ramstein AB Express, dreaming of his birthday cake. When Kent’s special day finally arrived, Kent’s mom, Rebecca, went to the Express…
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Tent, Trailer, Bazaar or Extended Hours—All Bases Covered in Pacific Region Exercises
The Contingency and Pacific Region teams are busy throughout the year supporting Soldiers, Airmen, Sailors and Marines in operations and exercises from Guam to Korea.
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2015 Exchange Annual Report Wins Design Award
The Corporate Communication team added another accolade to its growing list of Graphic Design USA, American Inhouse Design Awards. Sandi Lute, chief of communications and public affairs; Johnny Olson, corporate communication manager; Steve Smith, corporate…
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Wounded Warrior Hires Reach Milestone
The Exchange reached an important milestone this spring—the hiring of its 1,000th Wounded Warrior since 2010.
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Always Available — eBenefits
Active associates, eBenefits is available right at the tips of your fingers.
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Going on Vacation? Don’t Let Your Lab Tests Slide by the Wayside
Summer means vacation time and travel. If your doctor has ordered lab tests, it’s important to stay on track. This is true whether you’re at home or traveling. Aetna’s preferred national lab, Quest Diagnostics, makes…
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Loss Prevention’s CAUGHT Doing the Right Thing
These associates are using one of the Exchange’s core values, “The ability to use good judgment,” by taking loss prevention and safety strategies seriously, thus saving the organization thousands of dollars. Click on each picture…