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ICYMI: The Week that was in the Exchange Post
This week in the Exchange Post, stores worldwide prepared to safely commemorate National Vietnam War Veterans Day; the Fort McCoy PX earned an honor for its pandemic-era work; the new Puerto Rico Distribution Center manager…
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For New Puerto Rico DC Manager, Customer Service Comes First
Six months into his new role as Puerto Rico Distribution Center manager, Angel Torres is more eager than ever to bring the benefit of his 34 years of Exchange retail experience to the DC. “I…
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Davis-Monthan Kids Find Slice of Life at Papa John’s ‘How to Make a Pizza’ Event
Ace Cummings, Services Business manager at Davis-Monthan Air Force Base, and a new marketing team for Papa John’s were discussing how to boost sales for the pizza place when the marketing team asked if they…
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Fort McCoy Garrison Command Honors Exchange’s Work During Pandemic
Even during a normal year, the Fort McCoy Exchange has to be flexible. Fort McCoy is a Total Force Training Center, which means it hosts more than 150,000 outside military personnel for training every year.…
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ICYMI: The Week that was in the Exchange Post
This week in the Exchange Post, Director/CEO Tom Shull looked back on a year of the Exchange meeting pandemic-era challenges; COO Jason Rosenberg congratulated stellar associates with his Operation: Call Out for March; the JB…
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EPOS Streamlines Cashier Communications
Call it the gift that keeps on giving. In 2018, the Exchange completed the rollout of the new enterprise point of sale (EPOS) system, bringing the Exchange’s many lines of business together under a unified…
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Meet Robert Philpot, New Exchange Post Editor & Historian
In stepping into my new role as Exchange Post editor and historian, I’ve also stepped back into some family history – which includes the Exchange and is mostly about my father. Recently, my wife and…
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ICYMI: The Week that was in the Exchange Post
This week in the Exchange Post, service business managers in Germany delivered special thank-yous to concessionaires for their efforts during COVID-19 with a personal touch; teammates at the Pentagon Military Clothing store and the Joint…
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Small But Mighty: Exchange Micro Markets Continue Rapid Growth
When the Exchange launched its first unmanned automated micro market at the Raven Rock Mountain Complex, Pennsylvania, in 2014, the idea of a world-changing pandemic was far from the minds of most Americans. Yet, six…
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Payroll Tax Repayment Plan Tool Now Live on Employee Self Service
Exchange associates who had payroll taxes deferred in 2020 can now choose how many pay periods they’d like to use to repay the deferred taxes in Employee Self Service (ESS). Through March 8, associates can…