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The Exchange at 125: Horseback Riding Schools, Drive-In Theater and Merry-Go-Round
Throughout its 125 years, the Army & Air Force Exchange Service has offered just about any kind of service customers wanted. During the 1950s, Exchange concessionaires at Fort Hood and Fort Huachuca operated horseback riding…
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125 Years of Family Serving Family – Santiago Garcia, director, IT
One in a series honoring the Exchange’s 125 years of family serving family Santiago Garcia’s family roots at the Exchange and in the military run deep. Nine members of Garcia’s family—his father, mother, an uncle,…
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Exchange Celebrates 125 Years of Serving Those Who Serve
“Starting from humble beginnings, the Exchange traces its roots to merchants who followed the Army and provided goods from tents on the American frontier. Today, the hard-earned benefit is a force multiplier to recruiting, resilience…
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The Exchange at 125: Exchanges of Today Aren’t the Ones of Yesteryear
Throughout the Exchange’s history, main stores—post exchanges, base exchanges, PXs, BXs, whatever the troops called them—have changed from rudimentary tents and not-so-well-lit rooms to the most modern shopping malls that rival those in the private…
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The Exchange at 125: Ensuring a Sanitized Shopping Environment During COVID-19 Pandemic
Never before in modern history have Exchange associates faced anything as ominous as the COVID-19 virus, but they remained committed to the well-being of shoppers and themselves. Beginning in March, they began wearing required facemasks.…
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The Exchange at 125: The Battle of Brisbane
On April 5, 1942, the first PX in Australia opened in Brisbane as hundreds of American Soldiers arrived during World War II. Tensions between Australian and American Soldiers began simmering almost immediately because the Americans…
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The Exchange at 125: Our First ‘Store’ in Afghanistan Was a Tent
On Feb. 9, 2002, at Afghanistan’s Kandahar AB, associates Ralph Henderson, Billy Hullender and Larry Reimann opened the Exchange’s first store in that country: a hastily constructed tent. They welcomed a seemingly endless line of…
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Nellis Exchange Cuts Ribbon on New Qdoba Restaurant
“The readiness and resiliency of our fighting force are the Exchange’s top priorities, and bringing Qdoba to Nellis will further our goal of helping Airmen and their families to live a BE FIT lifestyle.”
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The Exchange at 125: The Exchange Welcomed Home 4.1 Million Americans to their Exchange
The Exchange welcomed home disabled Veterans, Purple Heart recipients and certain caregivers—4.1 million Americans— with in-store shopping privileges Jan. 1, 2020. Privileges expanded to all Veterans with service-connected disabilities; Purple Heart recipients; former prisoners of…
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July’s Customer Shoutouts: These Associates Rock!
These associates set the standard for customer service.