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‘I am ready to jump in to do anything I can to help our team’
Lt. Col. Michael Kolvachek’s goal during his command with the Exchange is to further empower and support teammates as they continue to serve military members and their families.
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Misawa Associate Earns Praise for Customer Service: ‘Her Customers Always Walk Away Happy’
Yui Namioka wanted to transfer to customer service because she wanted more interaction with Airmen and their families. She soon recognized the importance of great customer service.
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After 30 Years, Humphreys Food Activity Manager Still Loves Coming to Work
Camp Humphreys Food Activity Manager Cha, Hye-chin, has been working for the Exchange since 1991. She still enjoys coming to work and serving the best customers in the world while working side-by-side with her teammates.
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Humphreys Student Wins $500 Exchange Gift Card in You Made the Grade Sweepstakes
Sixth-grader Josiah Ko’s hard work and dedication to his studies has earned him an unforgettable paycheck and a lasting memory.
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Camp Humphreys Associate Exemplifies Once a Soldier, Always a Soldier … Soldier for Life
Ralph Rusch, an assistant Express manager at Camp Humphreys, was recently recognized by James McConville, chief of staff of the Army, for representing the retirement community in South Korea and worldwide as a volunteer for…
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Camp Foster Associate Celebrates 25 Years of Service and is Still Going Strong
In 1996, Isuteru Oshiro’s father encouraged her to work for the Camp Foster Exchange in support of U.S. Marines. Twenty-five years later, she believes that was one of the best decisions she’s ever made.
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‘I Will be A Customer for Life:’ Maskery Honored for Decades of Service to Air Force, Nation
After more than 28 years of service to our Nation, Col. Scott P. Maskery, the Army & Air Force Exchange Service’s Pacific Region commander, is preparing for his next chapter.
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Thanks to Airlift, Burger King Still Reigns at Andersen AFB
The Army & Air Force Exchange Service’s Burger King on Andersen Air Force Base faced a challenge the week of March 1. The restaurant was running low on buns—something that could ultimately dethrone customer satisfaction…
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‘My Instincts to Help Kicked in’: Yokota Associate Honored for Heroic Work After Off-Post Accident
Mayumi Hongo was enjoying a day off Feb. 17 when she witnessed the aftermath of a serious vehicle accident off-post. Hongo, a Charleys associate at the Yokota BX, quickly noticed the car had a “Y”…
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Camp Walker Express Associate Leads by the Golden Rule
At Camp Walker’s Express, Ms. Song, Yong-chi is known for wearing a smile and bringing a helpful attitude. Ms. Song was recognized Oct. 16 for her outstanding customer service and professionalism by Korea Southern Exchange…