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Director/CEO Update: Winning Strategies Strengthening Hard-Earned Exchange Benefit
Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.
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A Big Catch: Bass Pro Shops Collaboration Launching Soon
The collaboration is part of the Exchange’s priority to bring the best national brands to America’s heroes tax-free.
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In Memoriam: LTG Arthur J. Gregg, 1928-2024
LTG Gregg, who passed away Aug. 22, held the distinction of being the only living person in modern Army history to have an installation named after him. He is also part of Exchange history.
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Take the Associate Engagement and Job Satisfaction Survey
This year’s survey, which will be available through July 31, will feature more actionable and measurable questions aimed at benchmarking associate satisfaction and engagement within the Exchange.
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Exchange is Now 52nd-Largest Retailer in United States
According to the National Retail Federation’s annual list of the best-performing retailers, the Exchange is now outperforming major retailers such as Hobby Lobby and JCPenney.
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In Memoria – Senator Jim Inhofe
Oklahoma’s longest-serving U.S. senator, Jim Inhofe passed away this week at age 89. He was a staunch advocate of the hard-earned benefits the Exchange is honored to provide service members and their families.
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Words From the Director/CEO: A Post-First Quarter Update on Exchange Priorities
Team, At the Retail, Food and Services Managers Conference in March, we talked about strategic priorities for 2024, which will build on the successes of recent years. The Exchange continues to move forward and grow…
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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:
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Rosenberg Named President, Randolph promoted to COO as Reorganization Launches
The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
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Words from the Director/CEO: Show Your Generosity During the Combined Federal Campaign
Today is Giving Tuesday, and the Combined Federal Campaign, or CFC, provides a simple opportunity for your generosity to support others.