From MSM/GM: Top Performing Stores Awarded for Exchange Protection Plan Sales
The latest awards from the MSM/GM Conference celebrated store teams that generated the highest Exchange…
ECP
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Director/CEO Tom Shull Opens MSM/GM Conference With Message About Exchange Strength
The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO…
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Hale Koa Associate Named 2022 MILITARY STAR Ambassador of the Year
Gloria Hutchinson, a customer experience associate at the Hale Koa Exchange in Honolulu, Hawaii, was…
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MILITARY STAR’s Your Holiday Bill Is on Us Sweepstakes Rewards 40 More Military Winners
The MILITARY STAR card Your Holiday Bill Is on Us sweepstakes paid off five grand-prize…
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MILITARY STAR Kicks Off New Yearlong Challenge for Exchanges
Exchanges around the world have a chance to prove their MILITARY STAR® mettle with a…
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Words From the Director/CEO: A Job Well Done in 2022
Congratulations on another successful year! Here is some of what Team Exchange accomplished in FY22.
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The Little App That Could: MILITARY STAR App Reaches a Billion-Dollar Milestone
“The Credit Program’s mission centers on our customers, and this shows that we produced something…
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Exchanges Celebrate MILITARY STAR Sweepstakes Grand-Prize Winners with $5,000 Cash Prizes
For the fifth year in a row, the sweepstakes gave away cash prizes to help…
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Exchange Recognizes Contact Center Teams for Customer Service Week
This will be the first Customer Service Week since the Exchange’s contact center separated into…
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ICYMI: Mr. Shull’s Midyear Update
In the spring, the Exchange set aggressive goals to further strengthen support for military communities…
