IT
Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.
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After more than 20 years, the Employee Self-Service portal site (ESS) is receiving a major upgrade to transform the user experience, offering greater convenience, security and functionality.
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IT is partnering with a new service management company called Okta for a more secure password-reset process.
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The chat feature connects users with a service desk agent in real time for the same full support they would receive with a phone call.
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It looked like something out of a science-fiction or spy movie as Bobby Rushing did his work in the data center at Exchanges headquarters. But this was nonfiction, and Rushing, the Exchange’s IT Infrastructure System Administrator, was closing a chapter of Exchange history. Rushing was decommissioning the Legacy Warehouse Management System (WMS), which had served…
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Learn about one of the easiest and most efficient ways to protect yourself against malware and ransomware.
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The Exchanges requires associates to change work passwords every three months, and the process is easy. Although some associates call the help desk for password-reset assistance, they can change their passwords much more quickly themselves.
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When command leadership at Pacific Region installations approached the Exchange about expanding its military relief partnership to include the Navy-Marine Corps Relief Society (NMCRS), teams from across the Exchange sat down to plan a course of action. It only took one meeting to make it happen.
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