From Managers’ Conference: Exchange Awards Top Vendors
The Exchange’s top-performing vendors were recognized for their contributions in serving those who serve Wednesday at the Retail, Food and Services Managers’ Conference.
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Director/CEO Tom Shull Opens Managers’ Conference With Message of Unity, Strength
Leading cheers of “Better Together,” the theme of the Exchange’s first Retail, Food and Services Managers’ Conference, Director/CEO Tom Shull kicked off the conference with a message emphasizing unity and strength.
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Small Pennsylvania Express Produces Big MILITARY STAR Numbers—Thanks to One Associate
Despite the Moon Express’ small size, seemingly every customer walks out a new MILITARY STAR® cardmember, thanks to the Moon Express’ secret weapon: customer experience associate Laurie Pollard.
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Military Resale Alliance Meets at Exchange HQ to Discuss Strengthening Benefits
Merchandising and marketing leaders from across military resale came to Exchange headquarters on Feb. 27 and 28 for the Alliance’s annual meeting, a gathering to discuss plans to continue strengthening exchange and commissary benefits.
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Newly Renovated Express Convenience Store Reopens at JBSA-Lackland
The renovated North Troop Express includes two new dining options.
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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:
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Rosenberg Named President, Randolph promoted to COO as Reorganization Launches
The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
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Signing Team Duo Creates Community Connections through Store Graphics
The graphics that adorn the walls at Exchange stores have a local touch–and require the duo who creates them to do a lot of research.
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Bringing the Latest Innovation to Shoppers: Buyers Attend Consumer Electronics Show 2024
Attending the annual showcase keeps the Exchange up to date and relevant in an industry that is constantly evolving.
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Hot Stuff Coming Through: Exchange Introduces New Quick-Serve Restaurants at Expresses
As part of the Exchange’s aggressive approach to expanding quick-serve restaurants, Hot Stuff Kitchen joins Hunt Brothers Pizza, Chopz and Eddie Peppers to continue to build on the success of the Express programs.