New eCommerce Contact Center to Improve Customer Service
A new, dedicated ShopMyExchange.com contact center is taking the online customer experience to the next level.
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The Eagle Has Landed! Fort Hood Exchange is First PX to Welcome American Eagle
The iconic denim brand is also available at ShopMyExchange.com and will roll out to more than 30 PXs and BXs in 2022.
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American Eagle is Landing at ShopMyExchange.com, Select PXs, BXs
The Exchange will launch the brand Friday at Fort Hood.
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Sweet Support: Exchange Ships Nearly 200,000 Boxes of Girl Scout Cookies to Troops Overseas
For more than 20 years, the Army & Air Force Exchange Service has ensured that Girl Scouts from families serving in Europe and the Pacific have the cookies in time for selling season.
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126 Years of Family Serving Family—Paul and Lisa Monda, Waco Distribution Center
For Valentine’s Day, a story about associates who met at the Waco DC and have a family tradition of service that goes back for decades.
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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021
During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.
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Blooming Soon: Outdoor Living Seminar Starts Feb. 7
The Exchange’s annual Outdoor Living Seminar will give associates the knowledge they need to spring forward into assisting customers looking to enhance their outdoor environment.
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Keesler BX Plays Key Role in Wreath-Laying Event at Biloxi National Cemetery
Since 2015, the Keesler Exchange has assisted Crusaders for Veterans in ordering wreaths to honor the fallen at the cemetery. But the store’s support goes beyond filling orders,
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Exchange Suits Up For America’s Game
For the fourth year in a row, the Exchange brand was prominently featured in and around one of the biggest rivalries in college football.
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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges
The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.
