Pacific Region

128 Years of Family Serving Family: Ryan Bolles, Camp Foster

By SSG Mark Kauffman / October 3, 2023 /

“I work at the customer service desk, and I love what I do. I get to ask our customers how they are doing and if I can help them, I have done my job.”

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Okinawa Exchange Facilities Provide Extra Support During Typhoon Khanun’s One-Two Punch

By Robert Philpot / August 8, 2023 /

The storm hit Okinawa in the middle of last week and then made a return during the weekend. In between, Exchange facilities opened early, stayed open late and otherwise provided support for their communities.

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Saipan Troop Store Team Greets a Small Island With a Big Heart

By Robert Philpot / July 17, 2023 /

Since 2017, the store, part of the Guam Exchange, has been in a 5,000-square-foot building. But it didn’t start that way.

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127 Years of Family Serving Family: Damon Cantey, Camp Humphreys

By SSG Mark Kauffman / July 13, 2023 /

The Army Veteran used to serve Soldiers in a chow line. Now “I get to serve them in a different capacity as the PowerZone sales area manager.”

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Camp Humphreys Store Manager Set to Retire After More Than 30 Years

By SSG Mark Kauffman / July 12, 2023 /

Camp Humphreys’ Main Store Manager Debra Melton’s career at the Exchange started in 1991 when she took a job at Darmstadt Foodland in Germany as a cashier. More than three decades later, she is scheduled to retire in July 2023 and start a new chapter in her life.

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127 Years of Family Serving Family: Sandra Morse, Logistics Assistant, Fort Irwin

By Marisa Conner / July 6, 2023 /

The 20-year Army Veteran has two daughters who work at Fort Irwin restaurants–which is where she got her Exchange start.

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Guam Update: Support From Yokota and HQ Helps Exchange Recover Quickly After Typhoon Mawar

By Robert Philpot / June 29, 2023 /

On May 24, Typhoon Mawar struck Guam. Within a day after the storm passed, Guam General Manager George McNamara and his team had reopened retail stores to serve the Andersen Air Force Base community. A little more than a month later, McNamara said, “It’s actually remarkably better than we expected it to be at this…

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Exchange Credit Program Quickly Pivots to Provide Assistance for Guam Cardholders Following Typhoon

By Marisa Conner / June 15, 2023 /

After Super Typhoon Mawar hit Guam on May 24, the Exchange Credit Program (ECP) team sprang into action, assessing how it could help MILITARY STAR® cardmembers affected by the typhoon. Other directorates pitched in to help the ECP team.

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Typhoon Mawar Update: All Guam Associates Accounted For; Okinawa Prepares for Possible Impact

By Robert Philpot / May 31, 2023 /

All associates at the Guam/Saipan Exchange are now accounted for after Typhoon Mawar directly struck Guam last week. Pacific Region leadership was keeping an eye on facilities in Okinawa as the storm made an unexpected turn toward the Philippines, Taiwan and Japan. During a Disaster Support Group meeting Tuesday evening Dallas time, it was too…

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Guam Exchange Team Working to Reopen Facilities After Typhoon Mawar Strikes Island

By Robert Philpot / May 26, 2023 /

The Guam/Saipan Exchange team was working to reopen facilities on Friday, a day after Typhoon Mawar made a direct hit on Guam.

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