Directorates/Regions

Exchange Heroes Recognized for Going Above and Beyond After Dallas Storm

By Julie Mitchell / May 17, 2021 /

Director/CEO Tom Shull is recognizing dozens of associates from IT, Real Estate, Merchandising and Human Resources for their around-the-clock heroic work after Winter Storm Uri severely damaged the Exchange’s headquarters in Dallas in February.

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Misawa Command Surprises Departing Exchange GM With Award

By Robert Philpot / May 12, 2021 /

Before former Misawa Exchange General Manager Kristine Cowley returned to the States to become GM at the Nellis AFB Exchange, she received a couple of unexpected honors at her going-away party.

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Civilian Employees Celebrate New Exchange Privileges

By Robert Philpot / May 11, 2021 /

The Exchange is honored to welcome the 575,000 DoD and Coast Guard civilian employees who can now shop at their local Exchange.

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125 Years of Family Serving Family – Gary Rose, HQ

By Marisa Conner / May 10, 2021 /

A family connection brought Gary Rose to the Exchange. His Exchange family grew from there.

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Exchange Supports Fort Bliss with COVID-19 Vaccination Site

By Robert Philpot / May 6, 2021 /

The Exchange’s Freedom Crossing at Fort Bliss worked in lockstep with garrison command to set up a site at the shopping center for COVID-19 vaccinations. Fort Bliss garrison command approached Exchange General Manager Michael Brennan on April 26, and by April 29, a vacant 7,900-square-foot space in the shopping center was turned into a vaccination…

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Exchange Unveils Updated BX at Luke Air Force Base

By Loyd Brumfield / May 5, 2021 /

A new era of convenience kicked off with a ribbon-cutting ceremony May 5 to celebrate the grand reopening of a freshly redesigned Luke Air Force Base Exchange.

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Fort Drum Starbucks Manager Earns a Venti-size Quarterly Award

By Robert Philpot / May 4, 2021 /

Heather Laudun’s move to store manager at the Fort Drum Starbucks got off to a challenging start as the COVID-19 pandemic struck around the time she began. “It was literally my first year as a manager,” said Laudun, who worked for Starbucks from 2012 to 2018 and then returned in March 2020 to work at…

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White Sands Commander Presents Coin to Exchange’s Versatile ‘Utility Man’

By Robert Philpot / May 3, 2021 /

At the White Sands Missile Range PX, Johnathan Taynor keeps the shelves stocked. He also assists customers who need help finding something, or tell them when an out-of-stock item is due in the store. That’s how he describes his job. Brandi Army, Combined Activities manager at the PX, puts it another way. “He’s our utility…

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575,000 DoD, Coast Guard Civilians Can Shop In Store With the Army & Air Force Exchange Service Starting May 1

By Julie Mitchell / April 29, 2021 /

The expanded access benefits all who serve—past, present and future. Access to ShopMyExchange.com will start later this year.

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125 years of Family Serving Family: Jeff Byerly, Regional Fleet Supervisor

By Robert Philpot / April 28, 2021 /

One in a series honoring the Exchange’s 125 years of family serving family Jeff Byerly has worked for the Exchange for 17 years, with plans to have a long career and a rewarding retirement, just as his parents did. Byerly’s father, Ralph, worked for the Exchange from 1974 to 2007 in retail. His mother, Debbie,…

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