New eCommerce Contact Center to Improve Customer Service
A new, dedicated ShopMyExchange.com contact center is taking the online customer experience to the next level.
Directorates/Regions
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126 Years of Family Serving Family – Lois Bell, Barksdale Air Force Base
The customer experience associate has a lot of memories from her 40 years at the Exchange–and she’s still making them.
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Renovations Continue at Fort Rucker Food Court, Main Store
While Starbucks and Qdoba Mexican Eats are fully operational, and other infrastructure improvements are complete, work continues on the reimaging project that began in September 2020.
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The Eagle Has Landed! Fort Hood Exchange is First PX to Welcome American Eagle
The iconic denim brand is also available at ShopMyExchange.com and will roll out to more than 30 PXs and BXs in 2022.
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Hollywood Star Channing Tatum Visits Exchange Theater at Fort Benning
In conjunction with the USO and Fort Benning MWR, the Fort Benning Exchange’s Lucas Theater hosted free screenings of United Artists’ new release “Dog” with some special guests: star Channing Tatum and director Reid Carolin.…
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American Eagle is Landing at ShopMyExchange.com, Select PXs, BXs
The Exchange will launch the brand Friday at Fort Hood.
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IT Teams Help Overseas Exchanges Share Milestone Moments with Stateside Leadership
Exchange Associates in Europe and the Pacific are leveraging streaming technology so senior leaders can help celebrate milestone events from thousands of miles away.
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Sweet Support: Exchange Ships Nearly 200,000 Boxes of Girl Scout Cookies to Troops Overseas
For more than 20 years, the Army & Air Force Exchange Service has ensured that Girl Scouts from families serving in Europe and the Pacific have the cookies in time for selling season.
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126 Years of Family Serving Family—Paul and Lisa Monda, Waco Distribution Center
For Valentine’s Day, a story about associates who met at the Waco DC and have a family tradition of service that goes back for decades.
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Eielson Associate’s Snowy Express Photo Illustrates Heat of Social Media
An Eielson Air Force Base associate’s photo of a snowy Express set records on Exchange social media. But there’s a lot of warmth in her work.
