Directorates/Regions

How Do We Get to Root Causes of Customer Complaints?

By Stephen Groll / July 18, 2019 /

Handling complaints quickly and fully is a great opportunity to enhance relationships with customers and build loyalty, too.

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The First Sergeants Council surprise Airmen with $15 of free gas ahead of the Fourth of July weekend.

Davis-Monthan Express Fuels Kindness for First Sergeants Event

By Robert Philpot / July 16, 2019 /

“Just to see the smiles on the Airmen’s faces—it made us feel so good.”

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Poland Associates Honored for Support at Tip of the Spear

By Robert Philpot / July 16, 2019 /

These associates “exponentially increased the quality of life and morale” right at the tip of the spear

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Grand Forks Exchange Honors Vietnam Veterans at American Legion Centennial

By Robert Philpot / July 15, 2019 /

“Any opportunity we have to reach out to Veterans and members of the community that support the Veterans and installation must be taken advantage of to the fullest.”

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Exchange Equipped to Help Customers Weather the Storm this Hurricane Season

By Chris Ward / July 12, 2019 /

“No other retail does what the Exchange does for troops after natural disasters.”

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Small but Mighty: Exchange Micro Markets Offer BE FIT Options On-the-Go

By Robert Philpot / July 12, 2019 /

Micro markets offer much-needed sustenance to those serving in small or secure facilities, where no dining options exist, or late into the night after other restaurants have closed.

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8 Big Tips for Selling AppleCare

By Robert Philpot / July 12, 2019 /

Try these tips to give your customers peace of mind with their Apple products.

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The Core Project: Bringing Customers AppleCare’s Benefits, Peace of Mind

By Robert Philpot / July 12, 2019 /

“We want our customers to make the right choice that ensures the best shopping experience with us. AppleCare does just that.”

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Exchange Partners with Army Program to Help Military Members Transition to Civilian Careers

By Marisa Conner / July 11, 2019 /

“We hope this will bring more qualified Veterans to the Exchange team while helping them get a head start on the transition to civilian life.”

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‘It Feels Like Home:’ Exchange Welcomes Newest Veteran Retail Management Trainees

By Marisa Conner / July 11, 2019 /

“The Exchange training is excellent. I just didn’t get this level and depth in the corporate world.”

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