Ringing Up A New Era: Self-Checkout Tested at HQ Express
“People today, like me, want to get in and get out and not have to wait in line. Personally, I love the self-checkout.”
Directorates/Regions
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Meet Our Newest Interns: Two West Point Cadets
“This is a unique opportunity to give our Nation’s future military leaders an inside look at the Exchange family and leave them with a positive lifelong impression.”
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New, Larger Exchange Brings Taste of Home to Iraq’s Camp Erbil
“The customers were thrilled as they entered the new store to find an expanded product assortment, and the clean crisp execution of Exchange standards.”
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Inspector General: We’re Here to Help . . . Don’t Run the Other Way
The IG office helps make the Exchange a better place to work and improve the Soldiers, Airmen and families’ quality of lives through goods and services.
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How Do We Get to Root Causes of Customer Complaints?
Handling complaints quickly and fully is a great opportunity to enhance relationships with customers and build loyalty, too.
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Davis-Monthan Express Fuels Kindness for First Sergeants Event
“Just to see the smiles on the Airmen’s faces—it made us feel so good.”
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Poland Associates Honored for Support at Tip of the Spear
These associates “exponentially increased the quality of life and morale” right at the tip of the spear
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Grand Forks Exchange Honors Vietnam Veterans at American Legion Centennial
“Any opportunity we have to reach out to Veterans and members of the community that support the Veterans and installation must be taken advantage of to the fullest.”
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Exchange Equipped to Help Customers Weather the Storm this Hurricane Season
“No other retail does what the Exchange does for troops after natural disasters.”
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Small but Mighty: Exchange Micro Markets Offer BE FIT Options On-the-Go
Micro markets offer much-needed sustenance to those serving in small or secure facilities, where no dining options exist, or late into the night after other restaurants have closed.
