Directorates/Regions

2017 Associate Satisfaction Index Survey Results

By Robert Philpot / February 1, 2018 /

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Firearms counters, like this one at Fort Hood, will be part of the focus in Eastern and Central regions during this year’s inspection cycle.

Inspector General Releases 2018 Inspection Cycle

By LTC Vernon Jakoby / February 1, 2018 /

The Exchange Office of the Inspector General (IG) has completed planning for the 2018 inspection cycle. On Dec. 21, the IG received a signed inspection directive from Director/CEO Tom Shull, that provides the authority for the IG to inspect and evaluate a number of areas and programs. This calendar year begins a five-year cycle of inspections through the Exchange regions, beginning with Europe and contingency locations.

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The video begins once customers starts to fill up their vehicles.

Pay-at-the-Pump Goes High-Tech in 2018

By Robert Philpot / February 1, 2018 /

High-tech updates are coming to all Express pay-at-the-pump locations. The new gas dispenser screen, key pad, card swipe and software enhance the customer experience by improving fuel payment options; providing video news, weather, entertainment and promotional spots; and featuring added security for customers and the Exchange.

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Loss Prevention Directorate’s CAUGHT Doing the Right Thing

By Robert Philpot / February 1, 2018 /

Do you work safely at your job? Find out how these associates always keep safety in mind.

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Loss Prevention Directorate's CAUGHT Doing the Right Thing

By Robert Philpot / February 1, 2018 /

Do you work safely at your job? Find out how these associates always keep safety in mind.

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Logistics Directorate’s Caught Working the Right Way

By Robert Philpot / February 1, 2018 /

Like their counterparts throughout the Exchange, this month’s distribution center associates were caught working safely to avoid injuries and keep the healthcare costs in check. Click on each of their pictures to read about how they lived up to the Exchange core value, “The Courage to Use Good Judgment.”   Safety is something that happens…

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Logistics Directorate's Caught Working the Right Way

By Robert Philpot / February 1, 2018 /

Like their counterparts throughout the Exchange, this month’s distribution center associates were caught working safely to avoid injuries and keep the healthcare costs in check. Click on each of their pictures to read about how they lived up to the Exchange core value, “The Courage to Use Good Judgment.”   Safety is something that happens…

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Exchange Post 2018 Reader Survey

By The Exchange Post / January 17, 2018 /

Take the Exchange Post survey.  

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Exchange Director CEO Tom Shull

Shull Named a Leader to Watch in 2018

By Robert Philpot / January 17, 2018 /

The Exchange is kicking off 2018 with recognition from an industry leading magazine dedicated to the critical issues and topics confronting senior retail managers. This month, Retail Leader named Exchange Director/CEO Tom Shull one of 18 leaders to watch in 2018, heralding him as a “servant of those who serve(d).” The publication acknowledged Shull for…

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At 2017’s Armed Forces Bowl, the Exchange Welcomed Veterans Home to Military Family

By Julie Mitchell / January 3, 2018 /

For the first time in its 122-year history, the Exchange is being featured in a national campaign focused on welcoming home all honorably discharged Veterans to their military family.

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