Empathy: Putting Yourself in Your Customers’ Shoes
We should try our best to empathize with our customers.
Directorates/Regions
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How Did the Fort Meade Exchange Get 30 Glowing Customer Comments in Just a Month?
So what’s up at Fort Meade’s Exchange that is having so many customers leave rave reviews online in such a short time?
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JBSA-Randolph Barista Brews a Winning Cup of Joe
This JB San Antonio-Randolph barista is taking her winning coffee to the next level.
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Exchange Honors Vietnam War Commemoration for Welcoming Home Heroes
Read how the Exchange honored the United States of America Vietnam War Commemoration for welcoming home a special group of heroes.
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Fort Rucker Exchange Honored for Helping Installation Bring Home the Gold
Fort Rucker’s Exchange helps the installation bring home the gold.
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Exchange Retail Management Training Program Empowers Veterans to Keep Serving
The Exchange’s Veteran Retail Management Training program prepares new and current associates for manager positions. Just ask Joevany Ortega.
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New Hourly Performance Management Program to Launch in October
Hourly associates will get a new performance management system, starting this October.
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Exchange Gives Military Kids a Sneak Peek of New Toys for the Holidays
Kids are already making out their wish lists for the holidays, thanks to the Exchange.
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More Customer-Friendly Updates Come to ShopMyExchange.com
Read about how the latest updates to ShopMyExchange.com further streamlines shopping experience for military, Veteran shoppers.
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Exchange Makes Durable Medical Equipment Easier to Find for Military Communities
Military shoppers can now turn to the Exchange for braces, fitness bands, crutches and other medical devices that sometimes aren’t covered by health insurance plans.