Directorates/Regions

An Exchange store associate prepares an online order for the Ship from Store program. Photo by Jessy Macabeo, Exchange merchandise clerk

Ship from Store: Getting Products to Online Shoppers Faster and More Effectively

By Robert Philpot / April 1, 2017 /

The Exchange is revolutionizing the way it delivers shopmyexchange.com orders to service members and their families.

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Popeyes Brings Home the Plates

By Robert Philpot / April 1, 2017 /

Once again, Popeyes’ Exchange restaurants prove they’re among the best.

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Loss Prevention’s CAUGHT Doing the Right Thing

By Robert Philpot / April 1, 2017 /

These associates carry out the Exchange core value “The courage to use good judgment” by performing their jobs safely. They’re saving the Exchange hundreds of thousands of dollars in lost work time and other costs associated with injuries. Click on their pictures to see what they’re doing right!

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A young woman with long hair texting while driving.

The Dangers of Distracted Driving

By Robert Philpot / April 1, 2017 /

That text or phone call can wait until you’re not behind the wheel of an Exchange vehicle or personal car or truck. Since April is National Distracted Driving Month, the Exchange’s Loss Prevention Directorate warns that any activity that diverts your attention away from driving could make you crash and lead to severe injuries, even…

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A person in all black, with a black ski mask, talking on a corded phone.

Don’t Fall Prey to Phone Scammers

By Robert Philpot / April 1, 2017 /

Phone scammers are still hitting the Exchange. Learn what to do if they call YOU.

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Veterans Online Shopping Benefit FAQ

By Robert Philpot / March 1, 2017 /

These questions and answers provide you with important information to help you become
ambassadors for the Veterans online shopping benefit.

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Exchange Working Groups, Working for Veteran Online Shopping Benefit Success

By Robert Philpot / March 1, 2017 /

Adding 15.5 million shoppers to the Exchange customer base this coming November will be no small task. We need to ensure online and logistics are ready for the undertaking, plus we need the appropriate message to welcome and educate returning customers, some of whom have not shopped with the Exchange for years.

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Services, Food and Fuel Directorate — a Recipe for Success

By Robert Philpot / March 1, 2017 /

Financial plans for growing Services, Food and Fuel businesses exceed plans by $34 million in 2016.

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Fresh food, made on site, by friendly associates will be welcomed by hungry troops.

Fort Riley Launches New Express Concept

By Robert Philpot / March 1, 2017 /

Fort Riley’s Big Red One Express is the pilot location for the reimagined Exchange convenience stores as of Feb. 12. The innovative format infuses new items, specialty beverages and hot-to-go foods into the assortment. A new queuing (line) system at the registers gives customers multiple chances to pick up items on their way out.

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From Fort Riley With Love: Families Gather at Exchange To Send Love to Deployed Troops

By Julie Mitchell / March 1, 2017 /

With a wide grin and without an ounce of hesitation, first-grader Billy Sapp Jr. clutched an Uncle Sam hat prop and stepped up to the photo booth at the Fort Riley Exchange to send Valentine’s Day wishes across the world to someone very special serving in Korea.

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