125 Years of Family Serving Family – Ed Hicks, EUR/SWA
One in a series honoring the Exchange’s 125 years of family serving family. Ed Hicks retired from the Exchange on May 1, 2019, after a 38-year career. He wasn’t gone for long. When the Exchange…
Store Operations
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Monday Motivation! BE FIT Live Workouts Return to Energize Fitness Regimens
The Exchange’s weekly BE FIT Facebook live broadcasts are continuing in 2021, highlighting the Department of Defense retailer’s commitment to the readiness and resiliency of the military community. BE FIT ambassador Roy Montez and Air…
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Fort Bliss Military Clothing Manager Honored For Compassion, Care
For Fort Bliss Military Clothing Store Manager Bobby Upton, being recognized for assisting military families during times of sorrow was both an honor and a surprise. Fort Bliss Garrison Commander Col. Stu James presented his…
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Top Associates Share Their Tips for MILITARY STAR Success
When shoppers use the MILITARY STAR® card, they save—and so does the Exchange. The card brings approximately $468 million in value annually from interest savings and rewards cards for our Warfighters and their families, while…
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Joint Base Lewis-McChord Express Leads the Way for MILITARY STAR Success
When the management at the Lewis North Express at Joint Base Lewis-McChord challenged associates to step up their MILITARY STAR® applications numbers, the team responded—in a big way. In 2020, the Express processed more than…
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Winter Storm Update: Central Region Remains Resilient
Exchange stores are recovering after a powerful winter storm devastated Texas and parts of Oklahoma and Louisiana. Most locations remained open. The winter storm, the first of its kind in 100 years, caused waterlines to…
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COVID-19 Heroes: Rose Barracks Inventory Control Associate Has a Servant’s Heart
Christine has voluntarily taken on additional duties at the Express since the pandemic began.
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COVID-19 Heroes: Sheppard AFB Associate Honored for Keeping Shoppers Safe
Orange juice, lip balm, ramen noodles, shampoo: What reads like a simple grocery list to most people may actually be a lifeline for others. Karen Graves knows this firsthand. An administrative assistant at the Sheppard…
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Exchange Associates Save Lives, Receive Honors at Fort Huachuca
Gidget Rivera and Daniel Fox were presented with commander’s coins and certificates from Fort Huachuca Garrison Commander Col. Jarrod Moreland and Exchange General Manager Jeff Hyatt to acknowledge their customer care and heroism.
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COVID-19 Heroes: Fort Rucker Associates Honored for Protecting the Force
In April, Fort Rucker command decided to implement temperature screenings in high-traffic buildings as well as to limit access to one entrance. The Exchange made space for screeners, but installation personnel conducted the screenings.
