Family Serving Family

Exchange Director CEO Tom Shull

Shull Named a Leader to Watch in 2018

By Robert Philpot / January 17, 2018 /

The Exchange is kicking off 2018 with recognition from an industry leading magazine dedicated to the critical issues and topics confronting senior retail managers. This month, Retail Leader named Exchange Director/CEO Tom Shull one of 18 leaders to watch in 2018, heralding him as a “servant of those who serve(d).” The publication acknowledged Shull for…

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Associate Marta Antonio shows Exchange Director/CEO Tom Shull her scrapbook.

Associate’s Scrapbooks Detail Rich History

By Cormeshia Carson / January 3, 2018 /

Like thumbing through an old family album, the self-proclaimed historian Marta Antonio can tell you who’s who by flipping through her four scrapbooks of memorabilia representing 15 years of working at the Fort Carson’s Military Clothing Store.

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Family Ties Pushed Her to Join Exchange

By SFC Luke Graziani / January 3, 2018 /

One Exchange core value, “Family Serving Family,” is much more than a catchy slogan for many of the organization’s associates. More than 85 percent of the Exchange’s 33,000 associates around the world are connected to the military.

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Snowball Express

Exchange Serves Families at Snowball Express

By Robert Philpot / December 20, 2017 /

The largest gathering of children and families of America’s fallen military heroes came to Dallas for the annual Snowball Express Dec. 9 – 13. Snowball Express provides hope and new happy memories to the children of military heroes who have died while on active duty since 9/11. Each year, the organization brings children together from all…

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Customers receive help for an associate as they tie the tree on their car.

Holiday Spirit Abounds at Puerto Rico Exchange

By Robert Philpot / December 20, 2017 /

Puerto Rico is still recovering after suffering double blows from Hurricanes Irma and Maria. Power, water and other necessities have been in short supply. Delivering live Christmas trees to the island would be difficult, but the Fort Buchanan Exchange team and Logistics were undeterred as they worked hard to ensure customers had the merchandise they…

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Puerto Rico Exchange associates Janice Ortiz and Elizabeth Caceres supported troops deployed to the Virgin Islands.

Puerto Rico Exemplifies Family Serving Family Spirit

By Robert Philpot / December 1, 2017 /

The island of Puerto Rico was without electricity, running water and supplies since suffering a direct hit from Hurricane Maria on Sept. 20. Puerto Rico Exchange associates worked hard to make life better for  customers and residents of the island, although they too were suffering.

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Stranded Misawa AB Passengers Not Left to Go Hungry

By Robert Philpot / December 1, 2017 /

Thanks to Food Court Manager Connie Brunson and her team, customers in Misawa AB’s terminal don’t go hungry.

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Military Clothing Store Serves Valued World War II Vet

By Robert Philpot / December 1, 2017 /

Deniz Barcala, manager at the Exchange’s Kleber Military Clothing Sales store and Wounded Heroes Service Center, meets many Soldiers and Airmen. On this particular day, she and her staff greeted World War II Veteran Anthony Grant, 97, who had flown to Germany to pin the sergeant’s rank on his grand-nephew Leonard Thomas. Grant also needed…

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Family Serving Family Has Special Meaning for Associate

By Robert Philpot / November 1, 2017 /

Exchange associate Rhea Aguon brings a unique and somber perspective to our core value “Family Serving Family.” The retail business manager in Kuwait/Jordan lost her brother, Army SGT Eugene Aguon, when he was killed in action May 16, 2013, in Kabul, Afghanistan, while escorting a NATO convey.

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Taking Care of Cadets is Her Passion

By Cormeshia Carson / November 1, 2017 /

USAF Academy Logistics Assistant Bonnie Bonnin has more than 40 years of service with the Exchange, a true definition of family serving family. Bonnin has opened her home to, and sponsored more than 70 cadets since starting her career with the Exchange in March of 1982 at K. I. Sawyer AFB in Michigan.

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