Family Serving Family: From Airman to Exchange Associate: ‘It Just Fits’
Marcia Rhodes came home when she came to work at the Exchange.
Family Serving Family
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Exchange Ready to Send Support to Puerto Rico Following Hurricane Maria
At a time of uncertainty for those in the path of Hurricanes Maria, Irma and Harvey, the Army & Air Force Exchange Service’s unique capabilities were on full display, from its distribution centers to its…
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Exchange Ready to Serve As Hurricane Irma Roars Ashore
The Exchange lost no time in preparation for Hurricane Irma. Even during continual support after Hurricane Harvey that roared through the Eastern Texas Coast, the Exchange was ready and well prepared for the next round…
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Exchange Supports Troops and Military Community Before, During and After Hurricane Harvey
As Hurricane Harvey lashed the Texas coast on August 25, dropping historic amounts of rain, the Exchange was on call, ready to support troops and the military community.
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From an MFE, Five Associates Serve 1,000 Troops at Tip of Spear
Store Manager Mickeal Jenkins has always had a servant’s heart. In April, his passion for serving led him to the tip of the spear in Poland, where he leads a team running a mobile field…
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Exchange Delivers a Lifeline for Soldiers Supporting NATO Mission in Poland
For NATO’s Enhanced Forward Presence in Poland, reminders of home are close at hand thanks to a 53-foot-long Exchange trailer parked on the installation. Since late March, the mobile field exchange (MFE) has brought cold…
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General Manager’s Goal to Inspire Associates— ‘If I Can Do It, You Can Do It’
In early 2004, Mikel Hunter was a security guard in at Mainz-Finthen, Germany, standing watch over the gate near the housing area that was home to Exchange associates at the Europe Region headquarters in Wiesbaden.…
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Small Customer Relations Team Creates Big Results
Key to providing exceptional experiences is to resolve customers’ needs or concerns at the earliest opportunity, hopefully at the point of sale or first contact. When an issue isn’t resolved at first contact, a small…
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Delivering to Contingency Locations Not a Smooth Road
Despite goat paths and rugged mountain tunnels, the Exchange’s Logistics Directorate managers and drivers always seem to get the goods to the troops in contingency locations. Read how they do it.
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‘It’s Just a Tradition’: Exchange Supports 14,000 Troops During Saber Guardian 17
The Exchange supports 14,000 troops participating in the training exercise in the Black Sea region, with mobile field exchanges (MFEs) at Cincu and Papa Air Base, Hungary; as well as semi-permanent stores located at MK…
