As Hurricane Harvey lashed the Texas coast on August 25, dropping historic amounts of rain, the Exchange was on call, ready to support troops and the military community.
Store Manager Mickeal Jenkins has always had a servant’s heart. In April, his passion for serving led him to the tip of the spear in Poland, where he leads a team running a mobile field…
For NATO’s Enhanced Forward Presence in Poland, reminders of home are close at hand thanks to a 53-foot-long Exchange trailer parked on the installation. Since late March, the mobile field exchange (MFE) has brought cold…
In early 2004, Mikel Hunter was a security guard in at Mainz-Finthen, Germany, standing watch over the gate near the housing area that was home to Exchange associates at the Europe Region headquarters in Wiesbaden.…
Key to providing exceptional experiences is to resolve customers’ needs or concerns at the earliest opportunity, hopefully at the point of sale or first contact. When an issue isn’t resolved at first contact, a small…
Despite goat paths and rugged mountain tunnels, the Exchange’s Logistics Directorate managers and drivers always seem to get the goods to the troops in contingency locations. Read how they do it.
The Exchange supports 14,000 troops participating in the training exercise in the Black Sea region, with mobile field exchanges (MFEs) at Cincu and Papa Air Base, Hungary; as well as semi-permanent stores located at MK…
To deliver a taste of home to Soldiers participating in Saber Guardian 17, the U.S. Army Europe-led multinational military exercise in the Black Sea region this summer, Vasquez and six Exchange teammates staffed a 53-foot-long…
Far from the friendly confines of the United States sits an air base that has no gate or roads leading into it. The only way in or out is by air, and even that mode…
Holloman AFB Store Associate Elena Carter not only understands the meaning of Family Serving Family, she is also aware of the difference her blue Exchange shirt makes on Soldiers, Airmen and their families.