Operation: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste…
News
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Operation: Call Out—Western Region
Western Region recognizes Vee Savage, Ryan Caprak and Paul Ortiz for their outstanding hard work and unwavering dedication to our customers.
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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:
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ICYMI: The Week That Was in the Exchange Post
In case you missed it, here’s a recap of this week’s coverage.
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#FlashbackFriday: The Link Between a Georgia Recreation Center and a 40-Year Exchange Associate
Flashback Friday looks into the name behind the Frank Chester Recreation Center in Columbus, Georgia. Chester was a longtime city official–but before that, he spent decades at the Exchange.
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What You Need to Know About Personnel Accountability During Crises
Natural disasters such as hurricanes, earthquakes, typhoons, severe snowstorms or extreme temperatures can strike at any time. Here are some tips for personnel accountability when disaster strikes.
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‘It’s Better at Bliss’: Exchange Service Breaks Ground on New Cell Tower
The cell tower ties in directly with the installation’s “It’s Better at Bliss” campaign, which aims to educate the Fort Bliss community about services, events, improvement projects and more that directly enhance Quality-of-Life for Soldiers,…
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Exchange IT Service Desk’s New Chat Feature Is Now Live on the Self-Service Help Portal
The chat feature connects users with a service desk agent in real time for the same full support they would receive with a phone call.
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Sibling Rivalry Heats Up as Hanscom Exchange Rewards Sisters For Academic Excellence
Studying hard yielded great results for two sisters who took second and third place in the Exchange’s worldwide You Made the Grade sweepstakes—the first time in the program’s 23-year history siblings won in the same…
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Rosenberg Named President, Randolph promoted to COO as Reorganization Launches
The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
