News

An Airman at Hurlburt Field, Fla., buys a cooler to prepare for Hurricane Michael.

‘We Are Definitely Ready:’ Exchange Braces for Hurricane Michael

By Robert Philpot / October 9, 2018 /

Before the latest hurricane to threaten the Eastern Region even had an official name, the Exchange team put the wheels in motion to support Soldiers, Airmen, military families and first responders in harm’s way.

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OIG logo

An Ounce of Prevention: Celebrating a Unique Anniversary

By Stephen Groll / October 9, 2018 /

Forty years ago, President Carter created inspector general offices in the federal government, including the one at the Exchange.

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Cybersecurity

Good Fish Versus Bad Phish: Knowing the Difference

By Robert Philpot / October 9, 2018 /

Be careful you don’t hook a bad phish. Find out how avoid it.

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Taco Bell Manager Emily Williams

To Taco Bell Execs, Tinker’s Emily Williams and her Team are ‘Rock Stars’

By Robert Philpot / October 4, 2018 /

The Taco Bell at Tinker AFB scores over 100 percent on past three inspections. Find out how Emily Williams and her staff did it.

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Director/CEO Tom Shull holds the ALA's Distinguished Service Award

Shull Receives ALA Distinguished Service Award

By Julie Mitchell / October 3, 2018 /

Tom Shull receives the American Logistics Association’s Distinguished Service Award, on behalf of the Exchange team.

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Warehouse worker and forklift

Exchange’s Injury Frequency Rate Drops

By Robert Philpot / October 2, 2018 /

The Exchange’s injury frequency rate is below goal–and that’s a good thing. Read on to find out why.

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Call Center

Contact Center Celebrates Serving the Best Customers in the World

By Marisa Conner / October 2, 2018 /

From Oct. 1-5 is National Customer Service Week, a time to recognize the demanding—and sometimes thankless—work many in customer service do, but Exchange Contact Center associates see it differently. Find out how.

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First row: Beth Muller, Brenda Cruz, Amy Garcia; second row: Danny Watkins, Tanya Zills, Gary Sweeney, Robert Lopez; third row: Nate Jackson, Matt Echols, Jeff Byerly

Exchange Terminal Managers, Dispatchers Take Giant Leap into Technology

By Robert Philpot / October 2, 2018 /

Read about how today’s technology is making the of dispatching Exchange trucks as smooth and safe as a stretch of paved highway.

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Exchange Director/CEO Tom Shull, left, became the 98th member inducted into the Reserve Officers Association Minuteman Hall of Fame on Sept. 29 at ROA’s national convention in Omaha. Mr. Shull accepted the award from ROA President Donald Stockton, a retired Air Force Reserve lieutenant colonel, on behalf of the worldwide Exchange team's collective efforts to care for America’s citizen-warriors, their families, retirees and Veterans.

Exchange Director/CEO Named to Reserve Officers Association’s Minuteman Hall of Fame

By Julie Mitchell / October 1, 2018 /

Director/CEO Tom Shull is inducted into a very special Hall of Fame.

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Fort Hood Sports Nutrition Shop

Exchange Makes Sports Nutrition a Focus with In-Store Concept Shops

By Marisa Conner / September 26, 2018 /

The Exchange is rolling out sports nutrition concept shops with pre- and post-workout supplements, sports drinks, vitamins and high-protein snacks all in one place.

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