News

Exchange Spreads Holiday Cheer to Newest Military Members

By Julie Mitchell / December 20, 2017 /

JOINT BASE SAN ANTONIO-LACKLAND – Airman Basic Alissia Bert browsed racks of jackets, shirts and pants at the Joint Base San Antonio-Lackland Exchange, looking for a special gift to send to her 3-year-old son, Darton, back home in Oklahoma City. Bert, 20, is in her seventh week of Air Force Basic Military Training. She hasn’t…

Read More
Power Zone

The Exchange Ranks Second Among Major Electronic Retailers

By Robert Philpot / December 15, 2017 /

A new survey confirms the PowerZone provides industry-leading value to our Nation’s heroes who have earned the right to shop their Exchange. In the latest Consumer Reports’ reader ranking of electronics retailers, ShopMyExchange.com placed second (up from eighth last year), while the Exchange’s brick-and-mortar Main Stores jumped nine spots ahead of last year to finish second among all other competitors. Both rankings are the highest the Exchange has achieved!

Read More
Misawa Main Store associates (left) Supervisory Sales Clerk Noriko Nomura and (right) Sales Clerk Satomi Mantoku bring holiday cheer to customers during a special event.

Making Holidays Special Overseas

By Robert Philpot / December 1, 2017 /

Military members and their families face many challenges during their time in service. One of those is being stationed in a foreign country during the holidays, more so when that country may not share the same holiday traditions they are accustomed to stateside.

Read More
Puerto Rico Exchange associates Janice Ortiz and Elizabeth Caceres supported troops deployed to the Virgin Islands.

Puerto Rico Exemplifies Family Serving Family Spirit

By Robert Philpot / December 1, 2017 /

The island of Puerto Rico was without electricity, running water and supplies since suffering a direct hit from Hurricane Maria on Sept. 20. Puerto Rico Exchange associates worked hard to make life better for  customers and residents of the island, although they too were suffering.

Read More

MILITARY STAR Top Performers Share Their Secrets

By Robert Philpot / December 1, 2017 /

Pick up tips from the champs at increasing your MILITARY STAR penetration rate and use.

Read More
GeDC warehouse associate Derrick Kennedy stocks and picks soda ready to ship to Exchanges and commissaries across Europe.

Exchange and DeCA Score a Win with WOW

By Robert Philpot / December 1, 2017 /

The Warehouse Ordering Web (WOW) may not mean much to the average associate, but to the Defense Commissary Agency (DeCA) Europe, it means simplified ordering of soda and water from the Germersheim Distribution Center (GeDC).

Read More

Stranded Misawa AB Passengers Not Left to Go Hungry

By Robert Philpot / December 1, 2017 /

Thanks to Food Court Manager Connie Brunson and her team, customers in Misawa AB’s terminal don’t go hungry.

Read More

Gun Counter Associates Able to Spot ‘Warning Signs’

By Robert Philpot / December 1, 2017 /

Associates at 36 Exchange’s firearm counters know the warning signs that would cause them to halt a sale to a particular customer, findings from the past three annual inspections. “It is never the intention of the Exchange to impede a customer’s constitutional right of purchasing a firearm,” said Assistant Inspector General Paul Martinez, a former…

Read More

Military Clothing Store Serves Valued World War II Vet

By Robert Philpot / December 1, 2017 /

Deniz Barcala, manager at the Exchange’s Kleber Military Clothing Sales store and Wounded Heroes Service Center, meets many Soldiers and Airmen. On this particular day, she and her staff greeted World War II Veteran Anthony Grant, 97, who had flown to Germany to pin the sergeant’s rank on his grand-nephew Leonard Thomas. Grant also needed…

Read More

U.S. Transportation Command Visits HQ

By Robert Philpot / December 1, 2017 /

A delegation from the U.S. Transportation Command visited the Exchange’s Dallas headquarters on Oct. 3 to learn about the implementation of the Exchange’s new Oracle Transportation Management System.

Read More