News

Check Out Aetna’s New Website

By Robert Philpot / August 1, 2017 /

While you’re learning your way around, under the “Stay Healthy” section, you can take your health assessment in one simple sitting. Also under “Stay Healthy,” find information about how you and your family can earn Health Incentive Credits. Associates with individual coverage can earn up to $250 and those who cover dependents can earn up…

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Students Win $29,000 in Scholarships from AREA

By Robert Philpot / August 1, 2017 /

Congratulations to these exemplary students for winning $29,000 in college scholarships from the AAFES Retired Employees Association. Since the scholarship program started in 1985, AREA has awarded nearly $716,000 to 337 Exchange dependents who were graduating from high school. Click on each of the pictures to read about the exemplary students.

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The High Cost of Internal Theft

By Robert Philpot / August 1, 2017 /

Last year, 1,082 associates stole $832,000 worth of merchandise from Exchange stores. Now, the associates, if convicted, face time in federal prison because the Exchange is part of the U.S. government. Loss Prevention Directorate leaders vow that the remaining losses are actively being pursued by investigators. Sticky-fingered associates face getting fired, risk future employment with…

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Attention: Associates with Prudential Long Term Care

By The Exchange Post / August 1, 2017 /

There have been address changes for physical mail and payments. Send all physical mail to P.O. Box 13410, Pensacola, Fla. 32591. Direct premium payments to P.O. Box 12331, Pensacola, Fla. 32591. If Prudential premiums are deducted from your payroll check, you don’t need to take any action.

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Changes Coming to 401(k) Plan

By Robert Philpot / August 1, 2017 /

In September and October, funds offered by the Exchange 401(k) Retirement Savings Plan will change. Around Sept. 8, Fidelity will transfer balances in the “Freedom K” Funds to new “Freedom Class K” Funds. The Class K Funds will become the default target date funds for the 401(k) plan. Around Sept. 22, Fidelity will merge Fidelity…

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Whistleblowers: Protected by Law from Retaliation

By Chenelle Husband / August 1, 2017 /

What to blow the whistle on some wrongdoing? Know that federal law protects you from retaliation. Read more.

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August Customer Shoutouts: These Associates Rock!

By Robert Philpot / August 1, 2017 /

These associates set the standard for exemplary customer service. Read their customer comments and seek to emulate them with your shoppers.

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LOSS PREVENTION: Caught . . . Doing the Right Thing

By Robert Philpot / August 1, 2017 /

Around the world, associates take extra precautions to protect the Exchange’s greatest assets: themselves. From restaurants to the main stores, associates practice good safety measures. Click on the pictures to find out what these associates did to get caught doing the right thing.

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Don’t Forget to Use Your Flexible Spending Account Funds!

By Robert Philpot / August 1, 2017 /

Check your balance at PayFlex.com or on PayFlex Mobile app. Things to keep in mind: Spend all funds in the Dependent Care (Daycare) FSA by Dec. 31 or lose them. Healthcare FSA allows up to $500 of unspent funds to roll over to the next year. All 2017 reimbursement claims must reach PayFlex by Feb. 15,…

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Get to Know the Mission and Unique Customers at Grafenwöhr

By The Exchange Post / August 1, 2017 /

Founded in the ninth century, the town of Grafenwöhr is located on an island between the river Creussen and the Thume stream. In 1907, Prince Luitpold, regent of the Kingdom of Bavaria, selected the area near Grafenwöhr as the training area for the Bavarian Army. In 1936, the Nazis quadrupled the training area. Home to…

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