When Dianna Williams first began driving an 18-wheeler for the Exchange in 2001, reaching 1 million miles was far from her mind – she was focused on persevering in a male-dominated profession. Today, Dianna is…
Marcia Rhodes came home when she came to work at the Exchange.
The face of retail is rapidly evolving due to changes in consumer shopping behavior. Providing an exceptional customer experience is essential to retain our current customers and to attract new shoppers. These changes require the Exchange…
How do service business managers and general managers determine which concessions will reside in Exchange malls and how much space they occupy?
Customer Service Week (Oct. 2-6) is recognized as a week to honor those associates behind the scenes who answer calls 24/7, ensuring Exchange customers receive the best possible experiences. It’s a familiar sight this time…
By working in safe, conscientious ways, Exchange associates around the world are saving the organization money and helping boost earnings for Quality-of-Life programs. Click on the pictures to see what these associates did in this…
Protect your family with the Exchange’s life insurance. Read on to find out how.
Help the Exchange finish the year financially strong by asking all customers if they want to pay with their MILITARY STAR cards. Read on about the benefits you can tell them.
For all regular full- and part time associates and other eligible employees, the 2018 Open Enrollment Period to sign up for Exchange benefits is almost here. During the November open enrollment, you should evaluate your…
Here’s a big way you can keep your medical bills from breaking the bank.
