News

Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

By Marla Randolph / October 21, 2024 /

Michael Dumpson, Chol-sun Pak and Jonathan Cabasag represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees, and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe/SWA Region

By Marla Randolph / October 21, 2024 /

The hard work and dedication to our service members provided by Tom Burriss, Susann Swinton and Adisa Tahirovic are outstanding. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

By Marla Randolph / October 21, 2024 /

Eastern Region proudly recognizes Cheryl Barrow, Mr. Gene (Robert Davis) and Eula Lyons for their contributions to and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

By Marla Randolph / October 21, 2024 /

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Jocelyn Pena, Pamela Johnson and Marion Richards.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

By Marla Randolph / October 21, 2024 /

Western Region recognizes Danielle Ziehmfriesen, Mariah Fonseka and Jody Kish for their outstanding hard work and unwavering dedication to our customers.

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A Message of Strength, Resilience After a Hurricane and More

By Robert Philpot / October 18, 2024 /

In case you missed it, here’s a look at this week’s coverage.

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Head shot of Martha Robuck.

Martha Robuck Earns ALA’s Distinguished Service Award

By Julie Mitchell / October 17, 2024 /

Martha Robuck, the Exchange’s vice president of consumables who passed away in May, was honored by the American Logistics Association for her unwavering contributions to military resale.

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Head shot of Exchange Director/CEO Tom Shull with American Logistics Association logo.

Exchange Delivers $1.6B in Annual Value, Shull Tells ALA

By Julie Mitchell / October 17, 2024 /

As it approaches 130 years of service, the Army & Air Force Exchange Service remains steadfast and focused on mission support for the military community, Director/CEO Tom Shull told military resale leaders and vendor partners at the American Logistics Association’s annual convention.

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How to Create a Strong Password and How to Use Multifactor Authentication

By Robert Philpot / October 17, 2024 /

And there’s more to diligent password practice than just picking a password.

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Customers form a line outside the Patrick Space Force Base Express after Hurricane Milton.

Patrick SFB Express Reopens After Hurricane Milton; Other South Florida Exchanges Back to Normal Operations

By Robert Philpot / October 16, 2024 /

Hurricane Milton affected a half-dozen Exchanges in south Florida–at least one of which was still recovering from Hurricane Helene.

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