Words From the Director/CEO: Strategic Priorities for 2022
Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.
Director/CEO
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From the Director/CEO: Saying Goodbye to a Hero, Robert C. ‘Bud’ McFarlane
Team Exchange, On Thursday, May 12, a distinguished member of our extended Exchange family, President Ronald Reagan’s former National Security Advisor Robert C. “Bud” McFarlane, passed away at the age of 84. As a Naval…
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Words From the Director/CEO: Why We Commemorate Vietnam War Veterans Day
The fact that this day was established more than 40 years after the war ended is a reminder of the battles our Veterans fought long after leaving Vietnam.
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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021
During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.
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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges
The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.
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Exchange is ‘Performing Extremely Well,’ Shull tells ALA
At the 74th annual American Logistics Association annual conference, Army & Air Force Exchange Service Director/CEO Tom Shull shared an update on the Department of Defense largest retailer’s performance during the COVID-19 pandemic and its…
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From Director/CEO Tom Shull: 2021 Strategic Priorities—Driving For Success to Preserve the Benefit
After an unprecedented 2020, Team Exchange is focused on preserving the hard-earned benefit for all who wear the uniform—past, present and future. Six strategic priorities will increase the organization’s relevancy as the Exchange continues to…
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One Year into the COVID-19 Pandemic: Heroes Serving Heroes Remains ‘Mission Critical’
One year ago, the COVID-19 pandemic changed our world. All of us have been affected. We have mourned the loss of friends and family as we have made changes to protect those we love. At…
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Words from Director/CEO Tom Shull: Preserving the Benefit through the Pandemic—A Job Well Done in 2020
Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families.…
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Exchange Director/CEO Tom Shull Earns 2021 Distinguished Graduate Award from West Point Association of Graduates
Exchange Director/CEO Tom Shull is a Soldier for Life with a lasting legacy of dedication to service members, Veterans and their families.
