Great news! Despite the uncertainty of the pandemic, our latest associate engagement job satisfaction (AEJS) survey shows Team Exchange’s resilience continues to set a very high bar. For 2020, associates rated the Exchange 79, just…
Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues…
DALLAS – Army & Air Force Exchange Service Director/CEO Tom Shull received the Department of Defense Distinguished Service Award from the National Defense Transportation Association (NDTA) during the organization’s virtual fall meeting on Oct. 8.…
While 2020 has been unprecedented, Exchange associates have stepped up to meet unexpected challenges and deliver on its “We Go Where You Go” promise to Warfighters and their families.
From the onset of the COVID-19 pandemic, the Army & Air Force Exchange Service has remained mission essential. The Department of Defense retailer’s agility is proving to be a force multiplier in protecting the force…
The West Point and Harvard Business School graduate and former CEO of consumer and retail companies brought extensive experience to the Exchange during a time of fiscal uncertainty.
We are receiving notes from commanders at installations around the world praising your hard work, kindness and dedication. You are truly making lives better for our military communities.
Your Exchange team . . . . remains vigilant in our commitment to provide our associates and the best customers in the world a safe, clean and friendly shopping and working experience.
Our Vietnam Veterans made great sacrifices and served honorably. Please help the Exchange let them know they are not forgotten.
Amid the challenges of the ever-changing retail industry—which saw more than 9,300 retail stores close in 2019—you have provided exceptional service to Warfighters and their families.
