Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families.…
Exchange Director/CEO Tom Shull is a Soldier for Life with a lasting legacy of dedication to service members, Veterans and their families.
As he prepares for retirement, Jim Jordan looks back on the legacy he leaves after more than three decades of serving the best customers in the world.
As the Exchange celebrates the third anniversary of the Veterans online shopping benefit, the numbers tell the tale: Veterans have placed more than 750,000 tax-free orders. “The numbers in the first three years remind us…
Great news! Despite the uncertainty of the pandemic, our latest associate engagement job satisfaction (AEJS) survey shows Team Exchange’s resilience continues to set a very high bar. For 2020, associates rated the Exchange 79, just…
Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues…
DALLAS – Army & Air Force Exchange Service Director/CEO Tom Shull received the Department of Defense Distinguished Service Award from the National Defense Transportation Association (NDTA) during the organization’s virtual fall meeting on Oct. 8.…
While 2020 has been unprecedented, Exchange associates have stepped up to meet unexpected challenges and deliver on its “We Go Where You Go” promise to Warfighters and their families.
From the onset of the COVID-19 pandemic, the Army & Air Force Exchange Service has remained mission essential. The Department of Defense retailer’s agility is proving to be a force multiplier in protecting the force…
The West Point and Harvard Business School graduate and former CEO of consumer and retail companies brought extensive experience to the Exchange during a time of fiscal uncertainty.
