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OPERATION: Call Out—Eastern Region

By Jason Rosenberg / March 20, 2023 /

Eastern Region proudly recognizes Michael Lee, Lydia Carino and Arlene Baez for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Pacific Region

By Jason Rosenberg / March 20, 2023 /

Reanna Santana; Hwang, Ok-su; and Yim, Chong-do represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our communities. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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OPERATION: Call Out—Central Region

By Jason Rosenberg / March 20, 2023 /

These Central Region associates understand the meaning Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure the Exchange is providing service and a taste of home no matter where they serve.  Thank you, Jennifer Vandenheuvel, Jacqueline Polk and Jeny Ibarra.

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#FlashbackFriday: How Japan Stores, Bakery ‘Got It Done’ After 2011 Earthquake

By Robert Philpot / March 17, 2023 /

Despite power outages, closed roads and other challenges, Exchange locations on the Japanese island of Honshu kept stores open and made sure everyone was safe after a 9.0-magnitude earthquake struck the island in 2011.

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Public Affairs Representatives Celebrated for Bolstering Exchange Community Relations

By TSgt. Eli Smith / March 16, 2023 /

In 2022, store associates around the world helped share the Exchange relevancy story with their local communities through the Public Affairs Representative (PAR) program. PARs work directly with their local Public Affairs Offices (PAOs) to share Exchange news so the military community at their installations knows how the Exchange supports service members, families, retirees, Veterans…

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Local Favorite Mexican Restaurant Joins Hill Exchange Food Court

By Marisa Conner / March 15, 2023 /

75th Mission Support Group Commander Col. Khalim Taha joined Hill AFB Exchange General Manager Tammy Hairston and Services Business Manager Bianca Williams in cutting the ribbon on the restaurant March 6.

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MILITARY STAR’s Your Holiday Bill Is on Us Sweepstakes Rewards 40 More Military Winners

By Marisa Conner / March 15, 2023 /

The MILITARY STAR card Your Holiday Bill Is on Us sweepstakes paid off five grand-prize winners’ entire balances and delivered statement credits of $1,000 or $500 to 35 more winners, bringing the sweepstakes’ nine-year total in balances paid to more $345,000. 

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Exchange Adds First Ghost Kitchen to Restaurant Portfolio

By Marisa Conner / March 14, 2023 /

The Peterson Space Force Base Exchange was recently the site of a “first” for the Exchange Services & Food Directorate), with a ribbon cutting for Ghost Kitchen, which takes its name from a trendy food concept that’s becoming more mainstream.

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Fort Bragg Recognizes MCS Associate for Helping Grateful Customer With Last-Minute Request

By Robert Philpot / March 14, 2023 /

Michael Lee, a Fort Bragg Military Clothing store shift manager, recently went the extra mile to help a customer in need. It’s possible nobody would have known were the customer not so grateful.

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First Military Clothing Conference in Three Years is a Hit With Managers

By Robert Philpot / March 13, 2023 /

The Exchange’s first Military Clothing Conference in three years was a success, setting the stage for future conferences. “It went really well,” said Dan Koglin, Exchange vice president of hardlines, who oversee the MCS line of business. “MCS is a small but tight community. It’s good to reconnect people and get a lot of mentorship.…

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