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OPERATION: Call Out—Eastern Region

By Jason Rosenberg / March 8, 2022 /

Eastern Region proudly recognizes Courtney Aaron, Mercedes Davis and Brian Holder for their contributions and support of the Exchange Mission. Their focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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OPERATION: Call Out—Central Region

By Jason Rosenberg / March 8, 2022 /

Solimar Rivera Torres, Brianna Calhoun-Patterson and Wendy Skapik are truly outstanding associates who are passionate about enhancing the customer experience. They represent the superior teammates we have across the entire Central Region. They show great enthusiasm in their work and strive to exemplify our core values daily. We are honored to have them on our team and thank them for representing Central Region.

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OPERATION: Call Out—Western Region

By Jason Rosenberg / March 8, 2022 /

Western Region recognizes Lady Joan Waithe, Joleen Surber and Ashley Sik for their outstanding hard work and unwavering dedication to our customers.

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‘Not Everybody Would Do What You Did’: Fort Sill Associate Honored for Using Core Values in Difficult Situation

By Robert Philpot / March 8, 2022 /

Exchange leaders recognized Express shift manager Karla Navarro for her quick thinking in helping a Soldier while ensuring the safety of her customers and teammates.

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126 Years of Family Serving Family – Anthony Mancha Jr., Waco Distribution Center

By Keiana Holleman / March 7, 2022 /

Keep on truckin’! A @shopmyexchange associate and Army Veteran is serving those who serve by transporting Exchange goods across the Central Region.

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Flashback Friday: Remembering the Exchange’s First Woman Commander

By Robert Philpot / March 4, 2022 /

In honor of Women’s History Month, Flashback Friday remembers Maj. Gen. Kathryn Frost, the Exchange’s first woman commander, who led the Exchange from August 2002 to April 2005.

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Exchange and Comcast NBCUniversal Team Up to Provide Service Members with Free Streaming of the Beijing Paralympic Games

By Chris Ward / March 3, 2022 /

@shopmyexchange and Comcast NBCUniversal are providing service members and honorably discharged Veterans worldwide free streaming of NBCUniversal’s coverage of the 2022 Paralympic Games through ShopMyExchange.com.

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New eCommerce Contact Center to Improve Customer Service

By Robert Philpot / March 3, 2022 /

A new, dedicated ShopMyExchange.com contact center is taking the online customer experience to the next level.

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126 Years of Family Serving Family – Lois Bell, Barksdale Air Force Base

By Tim Meyer / March 2, 2022 /

The customer experience associate has a lot of memories from her 40 years at the Exchange–and she’s still making them.

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ICYMI: The Best of February in the Exchange Post

By Robert Philpot / February 28, 2022 /

In case you missed it, here’s a breakdown of February’s best stories.

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