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In collaboration with the local U.S. Army Garrison Stuttgart library, the Panzer PX hosted a pop-up event celebrating Read Across America Day on March 2. “This event was planned as a surprise for the children,” Store Manager Jessica Provan said. “We are always excited when we can bring smiles to our families.” Army & Air…
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This week in the Exchange Post, Chief Operating Officer Jason Rosenberg discussed the importance of pursuing people-first leadership; associates shared strategies for getting the most out of MILITARY STAR; micro markets continued to expand their presence; and Fort Bliss Military Clothing Store Manager Bobby Upton was honored for assisting military families during times of strife.…
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For Fort Bliss Military Clothing Store Manager Bobby Upton, being recognized for assisting military families during times of sorrow was both an honor and a surprise. Fort Bliss Garrison Commander Col. Stu James presented his challenge coin to Upton on behalf of the Casualty Assistance Center. The Casualty Assistance Center ensures military families have support…
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One in a series honoring the Exchange’s 125 years of family serving family During her 34-year Exchange career, Teresa Palu has traveled around the globe and learned that it’s not as big as she once thought. “I don’t know how many times I’ve PCS’d and run into customers or associates from past assignments,” said Palu,…
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When the Exchange launched its first unmanned automated micro market at the Raven Rock Mountain Complex, Pennsylvania, in 2014, the idea of a world-changing pandemic was far from the minds of most Americans. Yet, six years later, the concept has proved critical in the Exchange’s effort to serve those who serve in a safe, sanitized…
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When shoppers use the MILITARY STAR® card, they save—and so does the Exchange. The card brings approximately $468 million in value annually from interest savings and rewards cards for our Warfighters and their families, while saving the Military Resale Community over $26 million a year in credit card processing fees. Understanding the unique benefits the…
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When the management at the Lewis North Express at Joint Base Lewis-McChord challenged associates to step up their MILITARY STAR® applications numbers, the team responded—in a big way. In 2020, the Express processed more than 300 approved applications—about 115 more than the average for Expresses and surpassing some main stores, as well. Their 2020 total…
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Fort Knox Soldiers, retirees and families may notice an extra shine at the Army & Air Force Exchange Service main PX and mall thanks to recent renovations. The Fort Knox Exchange now has new flooring throughout the store, mall area and food court, energy-efficient lighting, new fixtures and an updated dining area in the food…
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Exchange Headquarters was reopened to associates Feb. 22—except for some areas of the first and second floors—thanks to round-the-clock work by associates in the IT and Real Estate directorates to repair the damage. Some work was herculean, as associates dealt with an estimated 150,000 square feet of flooding on the second floor. “Some computers sat…
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Exchange stores are recovering after a powerful winter storm devastated Texas and parts of Oklahoma and Louisiana. Most locations remained open. The winter storm, the first of its kind in 100 years, caused waterlines to burst at Headquarters, which knocked computers offline and damaged equipment on the first two floors, forcing the building to close…
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