“It’s Our Exchange”: At VFW Convention, Veterans Celebrate Lifelong Shopping Benefit
“The Exchange has gone where they’ve gone—and we are still here for them.”

“The Exchange has gone where they’ve gone—and we are still here for them.”

Learn how the Exchange got its start and where. We still operate a store there.

“The customers were thrilled as they entered the new store to find an expanded product assortment, and the clean crisp execution of Exchange standards.”

The IG office helps make the Exchange a better place to work and improve the Soldiers, Airmen and families’ quality of lives through goods and services.

Handling complaints quickly and fully is a great opportunity to enhance relationships with customers and build loyalty, too.

“Just to see the smiles on the Airmen’s faces—it made us feel so good.”

These associates “exponentially increased the quality of life and morale” right at the tip of the spear

“Any opportunity we have to reach out to Veterans and members of the community that support the Veterans and installation must be taken advantage of to the fullest.”

“No other retail does what the Exchange does for troops after natural disasters.”

Micro markets offer much-needed sustenance to those serving in small or secure facilities, where no dining options exist, or late into the night after other restaurants have closed.
